Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Work Availability
Timeline
AssistantManager

KERRALYN Gill

HILLSDALE,NSW

Summary

For most of my working career, I have been involved with customer service roles, bar and gaming services. I also obtain RSG & RGS licenses. I am a care giverfor my ill mother managing all her household duties also Attendance at TAFE, always take up small tertiary educational courses I am currently studying as well. I’m available to work on any night of the week. I am a strong team player, with a strong work ethic, in my past experience’s I’ve shown that i can be an asset as when given a little bit of training.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bottle shop

Momentum
01.2009 - 01.2013
  • Services
  • Liaising with staff and customers to ensure smooth coordination of functions
  • Face to face customer
  • Cash handling
  • TABLE service experience
  • Processing of winnings essential
  • Cleaning
  • Undergo stocktaking and restocking of products

Education

Macquarie University
Sydney, NSW

Skills

  • Excellent customer service skills, Strong verbal communication skills
  • Enjoy working with people, Reliable and loyal
  • Computer Knowledge: Microsoft word, Outlook/ email, Internet,
  • Can work autonomously and independently or in a team environment
  • Knowledge on OH&S compliances
  • Knowledge on Food procedures and Preparation and handling
  • Special Events
  • Available Nights, Weekends and Holidays
  • Flexible Hours
  • Store Policies and Procedures
  • Dispute Mediation
  • Item Ticketing and Pricing
  • Positive Customer Engagement
  • Merchandising and Display
  • Ability to Lift 40 Pounds
  • Meeting Sales Goals
  • Exceeding Customer Expectations
  • Safety and Cleanliness Standards
  • Trade-In Quotes
  • Strong Communication and Interpersonal Skills
  • Special Orders
  • Retail Metrics and Goals
  • Team Cooperation
  • Returns and Exchanges
  • Goal-Driven
  • Merchandise Alteration Estimates
  • Customer Inquiries
  • Closing Procedures
  • Maintaining Clean Work Areas
  • Multitasking Abilities
  • Customer Satisfaction
  • Program Promotion
  • Store Presentation
  • Brand Marketing
  • Food Handling
  • Strategic Planning
  • Gift Wrapping
  • Legal Standards
  • POS Transactions
  • Store Layouts
  • Engaging with Diverse Customers
  • Register Opening and Closing
  • Security Practices
  • Merchandise Financing
  • Speech Clarity
  • Customer Needs Assessments
  • POS Inventory System Operation
  • Consultative Sales Approach
  • Cash Register Operations
  • Adaptable and Flexible
  • Building Customer Loyalty

Accomplishments

  • Resolved product issue through consumer terms of service.
  • Achieved effectively in helping within the company to solidify plans of action
  • Documented and resolved Issue which led to Results.
  • Collaborated with team of different departments within the Flower Connections developmental family owned florist business

Certification

Enthusiastic and Energetic Holder of the Provisional P2 licence (green P) and Scooter Licence. MY White Card 2017. HLTAID001 Provide Cardiopulmonary Resuscitation (CPR) HLTAID002 Basic's Emergency Life Support, Duty of care, Codes of; Practice/Record Keeping, HLTAID003 Provide First Aid Certificate Learning in Easy HR, Traffic control and implementation of safety policies Certificate in 2021

Additional Information

Thank you for your consideration and time

I am willing and keen to give any thing a good try

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bottle shop

Momentum
01.2009 - 01.2013

Macquarie University

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KERRALYN Gill