EBONY BATZLOFF
Rockyview,QLD
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Supre
Rockhampton, Queensland
08.2023 - Current
- Results-driven and customer-centric retail professional with a proven track record of success in delivering exceptional service and driving sales
- Adept at creating a positive and engaging shopping experience for customers through effective communication and product knowledge
- Skilled in cash handling, inventory management, and maintaining a visually appealing store environment
- Demonstrated ability to work collaboratively in a team setting, adapt to fast-paced environments, and consistently meet and exceed sales targets
- Work hours include Thursday night, Saturday, and Sunday days (8am – 5pm).
Team Member
Shnitz
Rockhampton, Queensland
04.2023 - 10.2023
- Dedicated and service-oriented hospitality professional with a passion for delivering exceptional guest experiences
- Proven expertise in providing top-notch customer service and ensuring the highest standards of guest satisfaction
- Adept at managing diverse responsibilities in fast-paced environments, including front-of-house operations, guest relations, and team coordination
- Possesses excellent communication and interpersonal skills to build positive relationships with guests and colleagues
- Job responsibilities also include obtaining an RSA, learning the do’s and don’ts of selling alcohol.
Team Member
Red rooster
Yeppoon , Queensland
05.2021 - 07.2022
- During my tenure at Red Rooster, I've cultivated a diverse skill set, including proficiency in customer service, both independent and teamwork, thriving under pressure, handling phone calls, and meticulous cleaning
- My experience spans various roles, from cashier and cook to day preparer and occasional shift supervisor.
Education
Yeppoon State High School
Yeppoon, QLD11-2024
Skills
- Customer-Oriented
- Staff Motivation
- Cash Handling Ability
- Safety Understanding
- Continuous Improvement
- Conflict Resolution Techniques
Certification
- Cert II in Health Services
- RSA
Timeline
Shift Supervisor
Supre
08.2023 - Current
Team Member
Shnitz
04.2023 - 10.2023
Team Member
Red rooster
05.2021 - 07.2022
Yeppoon State High School
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