Summary
Overview
Work History
Education
Skills
Timeline
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Edie Birchall

Edie Birchall

Emu Plains

Summary

I am 20 years old and fully vaccinated. I have experience in both hospitality and retail industries, and excel working in a team environment. I can communicate well with others & enjoy engaging in new and difficult situations. I am a punctual person with a strong work ethic and willingness to learn.

Overview

3
3
years of professional experience

Work History

Casual Retail Assistant

Bonds Outlet
09.2023 - Current
  • Greeting customers warmly as they entered the store and provided assistance when needed
  • Organizing shelving and displays to reflect current promotions
  • Receiving transfers of stock
  • Staying on top of orders placed both online and over the phone (store to door)
  • Processing refunds and exchanges
  • The operation of POS sale systems

Retail Team Member

JBHIFI
09.2023 - 04.2025
  • Engaging with customers with a friendly attitude, finding requested items and explaining current sales & promotions
  • Answering incoming calls from either customers or other stores & directing then to the appropriate department/ personnel as needed
  • Maintained a friendly, outgoing personality to promote a positive working environment & build customer loyalty
  • Keeping shelves stocked with merchandise & ensuring items were properly priced

Part Time Retail Assistant

Rivers
02.2023 - 10.2023
  • Meeting KPI quotas & staying up to date with store promotions
  • Preparing the store for both opening and closing
  • The operation of POS sale systems
  • Ensured cleanliness of the store
  • Fulfilling online orders for customers, packaging and processing for Click & Collect
  • Provided friendly & welcoming customer service

Christmas Casual Retail Assistant

ZING! Pop Culture
10.2022 - 02.2023
  • Greeted customers in a friendly manner & assisted with enquiries
  • Assisted customer queries over the phone
  • Provided product knowledge of stock online and in store
  • Processed payments through POS systems
  • Handled returns & exchanges in accordance with store policies

Education

Diploma of Library and Information Services -

TAFE NSW
Kingswood, NSW

High School Diploma - undefined

Nepean Creative & Performing Arts High School
09.2022

Skills

  • Friendly & Outgoing
  • Quick on my feet
  • Team player
  • Good with customer assistance
  • Organizing shelving and displays
  • Receiving transfers of stock
  • Operation of POS sale systems

Timeline

Casual Retail Assistant

Bonds Outlet
09.2023 - Current

Retail Team Member

JBHIFI
09.2023 - 04.2025

Part Time Retail Assistant

Rivers
02.2023 - 10.2023

Christmas Casual Retail Assistant

ZING! Pop Culture
10.2022 - 02.2023

High School Diploma - undefined

Nepean Creative & Performing Arts High School

Diploma of Library and Information Services -

TAFE NSW

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Edie Birchall