Edward Sprake
Chermside,QLD
Summary
Dedicated and motivated with a strong background in customer service roles. Possesses strong communication skills and experience in effectively resolving issues. Experienced with working in high pressure customer service positions. Quick and capable learner, eager to pick up new skills as well as meet new people.
Overview
2
2
years of professional experience
Work History
Retail Sales Assistant
Sport First
02.2022 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Engaged in friendly conversation with customer to better uncover individual needs.
Waiter
Enzo's On The Beach
11.2020 - 11.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted with bartending duties during high-volume shifts.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Communicated with guests to record orders and assess needs.
Education
Bachelor of Engineering - Aerospace Engineering
Queensland University of Technology
Brisbane, QLD11.2027
High School Diploma -
Fraser Coast Anglican College
Hervey Bay, QLD11.2021
Skills
- Customer Service and Rapport
- Cash Handling
- Possess RSA
- POS Operation Experience
- Experience In Busy Work Environments
- Conflict and Complaint Resolution
Additional Information
References:
Timeline
Retail Sales Assistant
Sport First
02.2022 - 02.2023
Waiter
Enzo's On The Beach
11.2020 - 11.2021
Bachelor of Engineering - Aerospace Engineering
Queensland University of Technology
High School Diploma -
Fraser Coast Anglican College
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