Edwina Cock
Blayney,NSW
Summary
High-energy professional multitasks well to meet customer desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service.
Very friendly and dedicated to any job i have. A definite people person. Very patient
Overview
5
5
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Bar Attendant
Blayney golf club
Blayney
02.2023 - Current
- Provided prompt and friendly service to golf club patrons at the bar.
- Prepared and served a variety of beverages, including cocktails and soft drinks.
- Maintained cleanliness and organization of bar area and equipment throughout shifts.
- Assisted with inventory management by tracking supplies and restocking items as needed.
- Engaged with customers to ensure satisfaction and promote a welcoming atmosphere.
- Followed health and safety regulations while handling food and beverages at all times.
- Handled cash transactions accurately, processing payments and providing change when necessary.
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
- Ensured that all alcoholic beverages were served responsibly within state regulations.
- Assisted managers in training new staff members on bar operations procedures.
- Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, glassware as needed.
- Greeted customers, answered questions, and provided information about the bar's menu.
- Managed closing duties such as restocking items at end of shift.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Operated cash registers and handled money transactions accurately.
- Built excellent relationships with guests to achieve repeat business.
- Responded promptly to customer complaints in a professional manner.
- Delivered high-quality beverages in fast-paced, customer-centered setting.
- Complied with local and state liquor and food handling laws and regulations.
- Maintained a clean and orderly work area, including stocking glasses and utensils as needed.
- Checked identification of customers to verify age requirements for the purchase of alcohol.
- Adhered to safety policies regarding serving alcohol responsibly by monitoring guest consumption levels.
- Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
- Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments.
- Cleaned tables between seating's and reset them quickly for incoming patrons.
- Recorded sales data into point-of-sale system accurately and efficiently.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Used POS system to ring up customers and open and close tabs.
Machine operator
Standard supply co
Blayney
10.2020 - 10.2025
Education
Blayney High School
Blayney 02.1983 - 10.1990
Skills
- Prepare drinks for customers
- Be welcoming to patrons and ability to have conversations
- Keep a well cleaned work area
- Use of cash and eftpos systems
- Work in a fast paced capacity
- Do what I can to help patrons with their requests
- Train new staff
- Have a good work ethic
- Responsibility to the job I have ie: turning up every day
Certification
- RSA & RCG licence - No CCH 11249707
- HRW licence- fork lift licence No HRW1103852
- DRIVERS LICENCE - No 31558a card number - 2052986521. Licence Class - C
References
References available upon request.
Abilities and experiences
- My mum is in a nursing home and I regularly take her to appointments and on outings.
- She is in a wheelchair, so I have knowledge on getting her in and out of my car and safely into her wheelchair.
- I also take her to the bathroom and help with toileting needs.
- I have a good relationship with the staff and residents at her nursing home.
Timeline
Bar Attendant
Blayney golf club
02.2023 - Current
Machine operator
Standard supply co
10.2020 - 10.2025
Blayney High School
02.1983 - 10.1990