Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Joseph Carol

Parramatta,NSW

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

4
4
years of professional experience

Work History

Bar Attendant

Billabong Hotel
  • Enhanced customer experience by providing exceptional service and attending to their needs promptly.
  • Maximized sales by upselling premium drinks and promoting daily specials.
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
  • Efficiently managed inventory levels, placing orders as needed to ensure product availability.
  • Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers.

Kitchen Hand

Red Rooster
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.

Franklins Liverpool
09.2014
  • WHS Training, customer service, unpacking and stacking, stock rotation

Team Member

Target
02.2015 - 07.2019
  • OH & S Induction, moving stock, replacing stock on shelves, working in dock area lifting boxes and assisting in all areas of the stores, customer service- assisting customers with enquiries
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.

Team Member

Coles
02.2015 - 07.2019
  • Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
  • Assisted in inventory management for optimal product availability and reduced waste.
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Processed transactions quickly and accurately, maintaining a high level of professionalism at all times.

Painting and Polishing Tradesmen

A1 Finishes
09.2020 - 11.2015
  • Working under supervision of a tradesman including, measuring, sanding, cleaning, use of an electrical sander
  • Improved project efficiency by implementing proper time management and resource allocation strategies.
  • Enhanced productivity through regular equipment maintenance and upgrades.
  • Ensured safety compliance by conducting thorough worksite inspections and providing necessary training to team members.
  • Collaborated with fellow tradesmen for successful completion of complex projects on time and within budget.

Team Associate

Stegbar Pty Ltd
09.2020 - 11.2015
  • Working under supervision of a tradesman including, measuring, sanding, cleaning, use of an electrical sander
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Championed continuous process improvement initiatives that resulted in enhanced operational efficiency across multiple departments.
  • Ensured smooth project execution by effectively managing resources and maintaining constant communication with stakeholders throughout all stages of project development.
  • Contributed to team success by completing jobs quickly and accurately.

Team Member

Garden River Cafe
03.2022 - 08.2009
  • Assisting in kitchen, cleaning, preparations of food, customer service, set up and clear tables
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.

Education

Certificate II in Security Operations -

01.2016

RSA/RCG -

01.2015

Graduation/ High School Certificate (YEAR 12) -

Liverpool Boys High School
01.2014

Certificate II Retail Operations -

01.2013

Certificate II Hospitality -

01.2013

Certificate II Construction Operations (TAFE NSW Miller College) -

01.2013

Statement of National WHS (White Card) -

TAFE NSW (Sydney South West Institute)
01.2012

Statement of Attainment Workplace Safety (Achieved) -

01.2011

Statement of Achievement -

01.2011

Skills

  • Able to Deal With Customers/Customer Complains
  • Experience behind till / Cashier
  • Able to Work under pressure
  • Ability to Multitask
  • Respectful
  • Hard worker
  • Good Self Presentation
  • Punctual
  • Friendly
  • Works well in team as well as independently
  • Customer service skills
  • Salesmanship

References

  • Sahr Conteh, iConnect Logistics Director, 0423835286
  • Anastasia Nikova, Snap Fitness, Bondi Junction Management, 0402528658

Languages

Arabic
Full Professional

Timeline

Team Member

Garden River Cafe
03.2022 - 08.2009

Painting and Polishing Tradesmen

A1 Finishes
09.2020 - 11.2015

Team Associate

Stegbar Pty Ltd
09.2020 - 11.2015

Team Member

Target
02.2015 - 07.2019

Team Member

Coles
02.2015 - 07.2019

Franklins Liverpool
09.2014

Bar Attendant

Billabong Hotel

Kitchen Hand

Red Rooster

Certificate II in Security Operations -

RSA/RCG -

Graduation/ High School Certificate (YEAR 12) -

Liverpool Boys High School

Certificate II Retail Operations -

Certificate II Hospitality -

Certificate II Construction Operations (TAFE NSW Miller College) -

Statement of National WHS (White Card) -

TAFE NSW (Sydney South West Institute)

Statement of Attainment Workplace Safety (Achieved) -

Statement of Achievement -

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Joseph Carol