Summary
Overview
Work History
Education
Skills
Certification
Social Work Placements
Volunteer Experience
References
Timeline
Generic

ELEANOR POPHAM

South Yarra,VIC

Summary

I am a highly driven, self-motivated, and compassionate individual displayed through my professional and academic achievements. My desire to advocate for human rights and social justice has attracted me to the public sector and prompted my decision to attain my Master of Social Work. Previously working in Account Management in global media agencies post completion of my Undergraduate degree I decided that despite having extensive experience in negotiation, pitching and project management I was drawn to work in a more direct capacity with vulnerable populations and no longer in the corporate sector instead due to my desire to make a difference to the social wellbeing of others. My strong personal value base is driven my feminist ideals and through course work and research projects have developed a deep insight into the power of adopting an intersectional lens towards systemic issues.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Out of Home Care Case Manager

Key Assets
09.2022 - Current

Responsible for co-ordination of care teams for each child on case load in the Enhanced Foster Care Program, including liaising with schools, health professionals, NDIS Allied health service providers and mental health supports

Child Protection Practitioner

Department Of Fairness, Families & Housing
01.2022 - 05.2022
  • Attended Family Court and assisted team with administrative process of preparing for court understanding model litigancy and developing understanding of statutory context
  • Developed strong understanding of team's case load through internal physical file audit learning about DFFH best practice for record keeping, case transfer and file archives
  • Redacted reporter identity from case notes for court and familiarity with forms (Affidavit, Subpoenas) as well as exposure to variety of hearings and CPLO consults
  • Completed referrals for service and drafted support letters
  • Attended home visits for home assessment and supervised parent contacts
  • Care Team and Case planning meetings recording minutes and sending out case plans
  • Uploaded Birth Certificates onto CRIS
  • Professional Development in Investigations and Response.

Clinical Social Worker

Western Health, Footscray Hospital
01.2021 - 05.2021
  • Clinical experience on Acute Ward working within Multidisciplinary team
  • Demonstrated ability to triage and prioritise referrals, conduct bio-psychosocial assessments of patients assessing risk factors which presented barriers to discharge
  • Documented case notes using Electronic Medical Record (EMR) for dissemination amongst medical and Allied Health staff in timely manner with relevant terminology
  • Practice setting allowed for breath of case exposure requiring social work intervention due to concerns regarding Elder Abuse, Family Violence, Mental Health, Child Wellbeing
  • Application of relevant legislation to public service in hospital setting through participation in VCAT hearings (Guardianship & Administration Act, Mental Health Act)
  • Attained positive outcomes for patients through interactions requiring general therapeutic support, mediating family meetings or referrals to external services
  • Case management of social work referrals communicating psychosocial concerns with patients, family members, Allied Health practitioners, medical staff and external systems
  • Highly cultural and linguistically diverse catchment therefore worked with interpreters and Indigenous Liaison Officers to ensure cultural sensitivity and safety for patients.

Salvation Army Project 614 Lighthouse Café

01.2019
  • Direct therapeutic assistance to homelessness requiring safe and confident interactions with service users predominantly affected by AOD and Mental Health issues.

Account Executive

OMD & Zenith Media
01.2017 - 05.2018
  • Relationship building with external stakeholders, liaising and negotiating media buys with media owners and presenting campaign results to clients


Education

Master of Social Work -

The University of Melbourne
01.2022

Bachelor of Media & Communication -

University of New South Wales
01.2016

Victorian Certificate of Education -

Firbank Girls Grammar School
01.2012

Skills

  • Strong written and verbal communication
  • Relationship building and management
  • Literature reviews and research proposals
  • Assessments
  • Pitching and presenting
  • Strategy implementation
  • Progress reporting
  • Record keeping and database management
  • High level computer literacy
  • Trauma Experience

Certification

  • Member of Australian Association of Social Work
  • Victorian Driver's License
  • WWC Check
  • Police Check
  • First Aid / CPR Certified
  • Infection Control Training
  • CERT III & CERT IV in Personal Training

Social Work Placements

  • Department of Fairness, Families & Housing Child Protection Case Contracting, 2022, Attended Family Court and assisted team with administrative process of preparing for court understanding model litigancy and developing understanding of statutory context, Developed strong understanding of team's case load through internal physical file audit learning about DFFH best practice for record keeping, case transfer and file archives, Redacted reporter identity from case notes for court and familiarity with forms (Affidavit, Subpoenas) as well as exposure to variety of hearings and CPLO consults, Completed referrals for service and drafted support letters, Attended home visits for home assessment and supervised parent contacts, Care Team and Case planning meetings recording minutes and sending out case plans, Uploaded Birth Certificates onto CRIS, Professional Development in Investigations and Response
  • Western Health, Footscray Hospital, Clinical Social Worker, 2021, Clinical experience on Acute Ward working within Multidisciplinary team, Demonstrated ability to triage and prioritise referrals, conduct bio-psychosocial assessments of patients assessing risk factors which presented barriers to discharge, Documented case notes using Electronic Medical Record (EMR) for dissemination amongst medical and Allied Health staff in timely manner with relevant terminology, Practice setting allowed for breath of case exposure requiring social work intervention due to concerns regarding Elder Abuse, Family Violence, Mental Health, Child Wellbeing, Application of relevant legislation to public service in hospital setting through participation in VCAT hearings (Guardianship & Administration Act, Mental Health Act), Attained positive outcomes for patients through interactions requiring general therapeutic support, mediating family meetings or referrals to external services, Case management of social work referrals communicating psychosocial concerns with patients, family members, Allied Health practitioners, medical staff and external systems, Highly cultural and linguistically diverse catchment therefore worked with interpreters and Indigenous Liaison Officers to ensure cultural sensitivity and safety for patients

Volunteer Experience

Salvation Army Project 614 Lighthouse Café, 2019, Direct therapeutic assistance to homelessness requiring safe and confident interactions with service users predominantly affected by AOD and Mental Health issues

References

Cecilia Kennedy, Team Manager - Bayside Peninsula Case Contracting, DFFH, 0427 354 292 Krystina Tsatsoulis, Senior Social Work Clinician, Footscray Hospital, 0433 601 532 Marisa Bonnici, Registered Nurse, The Royal Women's Hospital, 0421 688 936

Timeline

Out of Home Care Case Manager

Key Assets
09.2022 - Current

Child Protection Practitioner

Department Of Fairness, Families & Housing
01.2022 - 05.2022

Clinical Social Worker

Western Health, Footscray Hospital
01.2021 - 05.2021

Salvation Army Project 614 Lighthouse Café

01.2019

Account Executive

OMD & Zenith Media
01.2017 - 05.2018

Master of Social Work -

The University of Melbourne

Bachelor of Media & Communication -

University of New South Wales

Victorian Certificate of Education -

Firbank Girls Grammar School
ELEANOR POPHAM