Elena Namdar
West Ryde NSW
Summary
As a diligent student, I am eager to bring my passion for growth and love of learning to a dynamic work environment. With a commitment to excellence and a goal-oriented mindset, I am excited about the opportunity to contribute my skills and enthusiasm to any role.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Myer
09.2024 - 02.2025
- Advised customers on suitable substitutes for dated, discontinued, or unavailable products
- Processed returns and exchanges for unwanted items, adhering to store policies
- Organsing shipping items and click and collect items
Customer Service Team Member
Bunnings Warehouse
12.2023 - 12.2024
- Assisting customers with product inquiries, locating items & offering advice
- Operated cash registers and processed transactions
- Communicated effectively with colleagues to coordinate tasks and provide support
- Worked as a team under pressure during peak hours
- Resolved customer issues and conflicts effectively
- Assisted in maintaining organized and well-stocked product displays
Assistant Store Manager
Northmead Pizzeria
06.2020 - 01.2025
- Represented with a warm and welcoming attitude
- Ensure compliance with all food safety and sanitation guidelines
- Recorded orders and served customers' requests to the standards required
- Passed orders through to kitchen staff clearly and quickly
- Helped manager train new staff
- Worked as a team with other colleagues to ensure satisfied customers
- Monitor customer feedback and improved correction of guest dissatisfaction
Education
Bachelor Of Arts And Advanced Studies - Marketing And Sociology
University of Sydney
Sydney, NSWSkills
- Customer service and communication skills
- Multitasking/organising
- Friendly and outgoing attitude
- Time management
- Working in a busy environment
- Problem solving
- Responsibility
- Bilingual (Farsi and English)
Personal Information
Age: 19
Timeline
Online Personal Shopper
Myer
09.2024 - 02.2025
Customer Service Team Member
Bunnings Warehouse
12.2023 - 12.2024
Assistant Store Manager
Northmead Pizzeria
06.2020 - 01.2025
Bachelor Of Arts And Advanced Studies - Marketing And Sociology
University of Sydney
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