To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Employment Consultant
BUSY At Work
Townsville, QLD
05.2023 - Current
Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
Proofread and edited clients' resumes to improve interview chances.
Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
Coordinated with educational institutions and training providers to connect clients with resources that enhance their skillsets furthering their employability prospects.
Established strong relationships with local businesses and community organizations to expand employment opportunities for clients.
Improved client marketability by identifying transferable skills from previous work experiences to target new industries or roles.
Phlebotomist
Sullivan Nicolaides Pathology
Townsville
11.2022 - 04.2023
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Assistant in Nursing – Dementia Support
Bolton Clarke Rowes Bay Aged Care Facility
09.2021 - 11.2022
Correct procedures for resident’s personal cares – including hygiene, shaving, toileting, bed making
Assisting a stand hoist and full body hoist and successful transfer
Meal prep and assisting with feeding residents
Assisted RN and EN administering and witnessing medication
Document information and data reports into system from resident’s charts
Support with social and physical activities
Adherence of forms in accordance of company procedures
Following correct OH&S procedures
Observing and entering daily changes in behaviours
Preformed and routine medication rounds throughout facility
Dressing and cleaning of wounds.
Aged Care Support Worker & Assistant in Nursing – Dementia Support
Carinity Fairfield Grange Aged Care Facility
11.2020 - 03.2021
Correct procedures for resident’s personal cares – including hygiene, shaving, toileting, bed making
Assisting a stand hoist and full body hoist and successful transfer
Meal prep and assisting with feeding residents
Assisted RN and EN administering and witnessing medication
Document information and data reports into system from resident’s charts
Support with social and physical activities
Adherence of forms in accordance of company procedures
Following correct OH&S procedures
Support for grief and loss to residents and families.
Aged Care Support Worker
Shalom Elders Village
06.2020 - 11.2020
Assist a full body and stand hoist and successful transfer
Meal preparation and assistance with feeding residents
Document information and data reports into it system from resident’s charts
Adherence of forms in accordance of company procedures
Following correct OH&S procedures
Supporting residents regarding out-of-facility appointments and activities.
Sales Assistant
Loloma Jewellers Castletown
09.2019 - 04.2020
Maintenance and cleaning of the store and jewelry
One-on-one customer assistance and service
Bank deposits/money handling/EFTPOS
Completion of forms in accordance of company procedures
Meeting KPI’s and sales targets daily
In and out of stock transfers
Answering and assisting phone calls
Mastering the computer network and refund/exchange.
Cashier
Cornett’s IGA Murgon
09.2018 - 09.2019
Provide exceptional service to customers
Replenishing stock at the tobacco station
General cleaning and maintenance of store
Confidently handling money and EFTPOS facilities
Hollowing correct OH&S procedures
Cleaning of the facility and replenishing stock on shelves
Managing customer concerns correctly.
Skills
Strong team player and capable working unsupervised
Excellent communication skills with the ability to report concerns to supervisor and/or appropriate colleagues
Ability to work in a fast-paced, high stress environment whilst multitasking
Immaculate attention to detail whilst displaying appropriate time management
Positive and encouraging team leader
Ability to relate and work with a wide range of cultural and age groups
General administration tasks and filing
Ability to adapt to new environments quickly and efficiently
Ability to create relationships with customers as necessary
Recordkeeping requirements
Certification
QLD Open Driver’s License
Certificate III in Individual Support (Ageing, Home and Community)
Certificate to Administer Medication
Certificate II in Sport and Recreation
Certificate III in Fitness
Certificate II in Skills for Work and Vocational Pathways
QLD Responsible Service of Alcohol (RSA)
Valid First Aid and CPR Certificates
Current valid National Police Check
Full Covid-19 vaccinations
References
Andrea Sharpe, Former Loloma Jewellers Store Manager, 0413 622 492
Linda Price, AustCare Townsville Trainer and Assessor, 0450 032 033