Summary
Overview
Work History
Education
Skills
Timeline
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Ferdos Pourian

Melbourne,VIC

Summary

Analytical, energetic and detail-oriented employee with deep and broad experience in customer service and sales. I am currently employed Full-time as an Employment Consultant at Jobfind located in North West Melbourne. I have also had the opportunity to work in real estate as a leasing consultant for a short period of time, which has helped me to gain numerous skills. I am a hardworking, motivated and respectful person who is willing to learn new skills and adapt to different working environments. I am willing to take on responsibilities as I am a strong believer in the more manageable responsibilities I can take on the more I am able to grow as a person and be a more efficient team member.

Overview

5
5
years of professional experience

Work History

Employment Consultant

JobFind North Melbourne
11.2022 - Current
  • Strong communication skills to effectively interact with job seekers and employer
  • Excellent problem-solving abilities to assess individual skills and match them with suitable job opportunities
  • Networking skills to build relationships with employers and stay updated on job market trends
  • Knowledge of career guidance techniques to provide valuable advice and support to job seekers
  • Proficiency in resume writing and interview preparation to help job seekers stand out
  • Familiarity with job search strategies and online platforms to assist in finding suitable employment opportunities
  • Reverse marketing

Sales Assistance

Forever New South Australia
01.2021 - 12.2023
  • Provide excellent customer service
  • Communicate with a range of customers with diverse ages and backgrounds
  • Experience with visual merchandising, folding and hanging clothes
  • Money handling experience including light book-keeping duties.
  • Track employee performance to determine areas of strength and improvement.
  • Assign employees to their relative tasks and prioritize work to accomplish daily goals.
  • Improved team performance by providing direction and hands-on support.

Leasing Consultant

Raine&horne Ascot vale
05.2022 - 08.2022
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Invited prospects to fill out application upon completion of property tour.

Sales Assistant (Supervisor)

Ishka West Lakes store South Australia
01.2020 - 01.2021
  • Fulfilled all duties in a high-end sales outlet
  • Handled customer-service including POS, Microsoft office and EFTPOS facilities and inventory management
  • Maintained high-level of product knowledge
  • Built customer loyalty through fostering stronger relationships
  • Used expert level communication skills to zero in on true customer needs

Education

Certificate - First Aid And CPR

St Johns
01.2025

Certificate - Conflict and resolution

01.2023

Certificate - Cultural awareness

01.2023

Skills

  • Proficiency in Google Workspace and the Microsoft Office suite
  • Can speak three languages fluently; English, Persian and Arabic
  • Skills with technology with a willingness to continually develop
  • Ability to multi-task and work within a fast-paced, high-volume client leads
  • Excellent written and verbal communication skills
  • A problem-solving mindset and can work autonomously
  • Ability to work independently or as a team player to meet targets
  • Committed, punctual and hard working
  • Professional and well spoken
  • Well-developed interpersonal skills and have extensive experience working with a range of diverse background people/communities
  • Ability to listen and understand the participants or the client’s needs and act accordingly
  • Not mixing emotions with work environment

Timeline

Employment Consultant

JobFind North Melbourne
11.2022 - Current

Leasing Consultant

Raine&horne Ascot vale
05.2022 - 08.2022

Sales Assistance

Forever New South Australia
01.2021 - 12.2023

Sales Assistant (Supervisor)

Ishka West Lakes store South Australia
01.2020 - 01.2021

Certificate - Conflict and resolution

Certificate - Cultural awareness

Certificate - First Aid And CPR

St Johns

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Ferdos Pourian