Summary
Overview
Work History
Certification
KEY SKILLS
Professional Referees
Timeline
Generic

Eleonor Borghetto

Findon,SA

Summary

As a qualified Senior Beauty Therapist with more than three decades of experience, I have cultivated a deep expertise in the beauty industry. My career began as a trainee at Beauty Secrets Norwood after earning a Diploma in Beauty Therapy from the Heather Langton Academy in Adelaide. Over the past 30 years, I have owned and successfully operated Beauty Secrets Norwood, establishing it as a leading salon.

My strengths lie in recruiting, training, and mentoring beauty therapists, helping them develop into exceptional professionals with a focus on compassion and customer service. I am deeply passionate about the beauty industry and take pride in sharing my knowledge to foster the growth of aspiring therapists, guiding them toward fulfilling careers.

I prioritize creating a holistic environment, where I train therapists to apply intuition and expertise in delivering personalized, tailored experiences that meet the unique needs of each client.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Senior Beauty Therapist

Beauty Secrets Norwood
03.2024 - Current

Transitioning from salon owner to supporting the new owner with management duties including:

  • Staff training and culture
  • Stock control
  • Operational oversight

Salon Owner and Senior Beauty Therapist

Beauty Secrets Norwood
12.1994 - 03.2024


When I purchased the salon, it began as a 2-therapist operation and over 30 years I grew to have 10 therapists and doubled the physical size of the salon

  • Main duties included:
  • Daily operations
  • Staff recruitment, rostering, training and support
  • Salon culture
  • Stock Control
  • Marketing
  • Product/equipment research and development

Beauty Therapist

Beauty Secrets Norwood
12.1986 - 12.1994


I commenced as a trainee and after 2 years was a qualified Beauty Therapist. During my time as a trainee, I was fortunate to have quality training with my mentor which accelerated my learning and also taught me invaluable customer service skills

Certification

2004 – Laser and IPL Certificate

  • Fleming Laser, Vic


2003 – Certificate IV in Workplace Training (partially completed)

  • TAFE Tea Tree Gully, SA


1987 – Diploma of Beauty Therapy

  • Heather Langton Academy, SA


Miscellaneous

  • Australian Citizen & Resident

KEY SKILLS

Business Strengths

  • Customer Service: professional personal service
  • Staff Training: therapist skills training, team building and culture
  • Marketing: print and digital channels
  • Salon Management: financial management, human resources management, stock control, office administration (Smallbiz)


Technical Skills

  • Facial Treatments: classic facials, micro-dermabrasion, micro-needling, cosmetic peels, dermaplaning
  • Body Massage & Exfoliation: Swedish and deep tissue
  • Intense Pulse Laser (IPL): face and body
  • Facial & Body Waxing: hot and warm wax
  • Eyelash: tinting and lifting
  • Brow: tinting, henna, and lamination
  • Manicures & Pedicures: standard and shellac polish


Personal Strengths

  • Excellent communication and customer service skills
  • Organised and methodical mindset with the capacity to work effectively under pressure
  • Warm, compassionate and intuitive
  • Ability to offer constructive feedback whilst observing therapists conducting treatments
  • Strong attention to detail
  • Assist therapists to grow their confidence in personalising customer service
  • Supporting therapists to achieve their full potential
  • Flexible and adaptable, able to work in a changing environment
  • Reliable, resilient, independent and conscientious
  • Leading, motivating and driving a team of therapists to achieve salon goals

Professional Referees

Available on request.

Timeline

Senior Beauty Therapist

Beauty Secrets Norwood
03.2024 - Current

Salon Owner and Senior Beauty Therapist

Beauty Secrets Norwood
12.1994 - 03.2024

Beauty Therapist

Beauty Secrets Norwood
12.1986 - 12.1994
Eleonor Borghetto