Summary
Overview
Work History
Education
Skills
Date Of Birth
Certification
Timeline
Generic

Elijah Sicangco

Varsity Lakes,QLD

Summary

Friendly, dependable, and customer-focused individual with a passion for helping people and making every interaction a positive one. I’m experienced in providing support in fast-paced environments and always aim to understand and solve customer needs quickly and effectively. Comfortable using technology to assist with service, and always open to learning new tools and skills to improve the experience even more. Known for being patient, adaptable, and easy to work with.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Assistant

IGA
10.2020 - Current


  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Developed strong rapport with customers and created positive impression of business.
  • Answered incoming calls and emails to provide product information, features and benefits.

Sales Assistant

Platypus Shoes
11.2022 - 04.2023
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Explained information about quality, value and style of products to influence customer buying decisions.

Education

No Degree -

King's Christian College
Reedy Creek, QLD
11.2022

Marymount College
Burleigh Waters, QLD

Skills

  • Customer Assistance
  • Active Listening
  • Goal driven
  • Customer engagement
  • Customer Service
  • Friendly and helpful
  • Organisational Skills
  • Flexible schedule availability

Date Of Birth

19th March 2005

Certification

  • Completed Certificate III in Business Retail at IGA Varsity Lakes, 2020 October - May 2022

Timeline

Sales Assistant

Platypus Shoes
11.2022 - 04.2023

Retail Assistant

IGA
10.2020 - Current

Marymount College

No Degree -

King's Christian College

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Elijah Sicangco