Elisia Jones
Kensington Park,South Australia
Summary
Energetic professional in the specialty coffee and customer service sector, known for high productivity and efficient task completion. Possess specialized skills in espresso drink preparation, latte art creation, and inventory management. Excel at interpersonal communication, time management, and adaptability, ensuring seamless operations and positive customer experiences. Loves fast fast-paced environments and is very hands-on and dedicated to my work. Always open-minded with new things
Overview
6
6
years of professional experience
Work History
Front of House Barista
Always Three Providore
Beulah Park, SA
12.2024 - Current
- Stocked all necessary supplies such as cups, lids, straws, flavorings and syrups.
- Cleaned work areas including counters, shelves and equipment throughout the day.
- Prepared and served hot or cold beverages.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Received and accurately processed customer payments.
- Input orders into point of sale system and handled customer payments.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Monitored product supply levels during shifts and alerted management when supplies were running low.
- Greeted customers and answered questions regarding menu items.
Deli Team Member
Foodland
Sefton Park, SA
10.2024 - Current
- Greeted customers in a friendly and professional manner.
- Adhered to health regulations regarding food handling and sanitation standards.
- Rotated product on shelves to ensure freshness.
- Scrubbed and polished counters to remove debris and food.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Weighed meats for sale on scales according to company standards.
- Assisted in the development of new products for the deli case.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Front of House Barista
Bean And Bikkie co
Beulah Park, SA
07.2019 - 11.2024
- Cleaned work areas including counters, shelves and equipment throughout the day.
- Received and accurately processed customer payments.
- Followed health safety guidelines when preparing food or beverages for consumption.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Greeted customers and answered questions regarding menu items.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Took orders from customers over the phone or in person via the point-of-sale system.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Sliced fruits, vegetables and meats for use in food service.
- Checked temperatures of freezers and refrigerators on a regular basis to ensure proper storage of products.
- Ordered and received supplies to restock beverage items.
- Managed cash register and processed transactions with accuracy and integrity.
Team Member
Coles
Dernancourt, SA
07.2022 - 09.2023
- Counted and balanced cashier drawers.
- Followed company safety regulations to maintain safe work environment.
- Offered customers carry-out service at completion of transaction.
- Assisted other team members with their tasks as needed.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Greeted customers, identified their needs and provided assistance with product selection.
- Assisted large number of customers per day in finding or selecting items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
Marryatville High School
Heathpool SACertificate II Construction Pathways
VET COURSESkills
- Order taking efficiency
- Workplace safety
- Cleanliness and hygiene
- Barista equipment maintenance
- Cash handling accuracy
- Food safety compliance
- Opening and closing duties
- Latte art
- Cash register operation
- Beverage preparation
- Food preparation
- Order taking
- Excellent memory
- Exceptional customer service
- Quality control
- Team leadership
- Decision-making
- Problem-solving
- Friendly and outgoing
- POS system operation
- Positive and professional
- Table setting
Refrences
Ashton Marketis - Owner of Bean and Bikkie co
0423804211
Vanessa Thompson - Owner of Bean and Bikkie co
0411281601
Timeline
Front of House Barista
Always Three Providore
12.2024 - Current
Deli Team Member
Foodland
10.2024 - Current
Team Member
Coles
07.2022 - 09.2023
Front of House Barista
Bean And Bikkie co
07.2019 - 11.2024
Marryatville High School
Certificate II Construction Pathways
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