Elissa Hariri
Hurstville Grove,NSW
Summary
Energetic and organised with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organisational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager and Receptionist
Hair Scissors and Piercings
04.2021 - 07.2023
- Managed front desk operations, including booking appointments, managing calls, and handling client inquiries.
- Provided exceptional customer service, ensuring a welcoming environment and positive experience for clients.
- Assisted with retail sales by recommending products, handling transactions, and maintaining stock levels.
- Performed various operational tasks such as washing hair, drying, applying colour, and cleaning the salon.
- Organised and maintained stock, conducted stocktakes, and managed deliveries and online orders.
- Supported day-to-day salon operations by overseeing cleaning duties, laundry, and general maintenance.
- Supervised and collaborated with staff to ensure smooth and efficient service.
Education
Bach of Pharmacy (Honours)&Master of Pharmacy Prac - Pharmacy
University of Sydney
Sydney, NSWSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Operations management
- Strategic planning
- Customer relationship management (CRM)
Accomplishments
- Recognizsed by customers and salon for expedient and effective service.
- Responded to over a hundred customer inquiries each day.
- Assisted management with the training of many new staff members.
Certification
- NSW Driver's License
- Higher School Certificate
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Manager and Receptionist
Hair Scissors and Piercings
04.2021 - 07.2023
- NSW Driver's License
- Higher School Certificate
Bach of Pharmacy (Honours)&Master of Pharmacy Prac - Pharmacy
University of Sydney
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