Elizabeth Black
Cowra,NSW
Summary
Compassionate and reliable individual seeking an entry-level role in aged care. Passionate about supporting elderly people with dignity and respect. Eager to learn and develop skills in personal care and assistance while contributing positively to residents’ wellbeing.
I am actively seeking to acquire certifications in Individual Support (Ageing & Disability) & Allied Health Assistance.
Overview
13
13
years of professional experience
Work History
Industrial Retail Sales
Lachlan Engineering Services
Cowra, NSW
03.2013 - 04.2026
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs promptly, ensuring tailored solutions.
- Delivered attentive service to customers, enhancing their experience during face-to-face and phone interactions.
- Guided customers in identifying practical solutions for their farm, workshop, or business needs.
- Demonstrated knowledge of technical products, including hydraulics, bearings, automotive parts, and industrial hose fittings.
- Coordinated orders, backorders, and stock management to maintain optimal inventory levels.
- Operated equipment and machinery according to safety guidelines.
- Maintained accurate records and handled necessary paperwork.
Education
Certificate III Business Administration
TAFE NSW
NSW10-2004
Some College (No Degree) - Certificate IV Front Line Management
Australian Institute of Management & Training
BrisbaneSkills
- Kind, patient, and empathetic nature
- Strong communication and listening skills
- Ability to work well in a team
- Responsible and trustworthy
- Good time management and reliability
- Competent computer skills
- Willingness to learn personal care and safety procedures
Timeline
Industrial Retail Sales
Lachlan Engineering Services
03.2013 - 04.2026
Certificate III Business Administration
TAFE NSW
Some College (No Degree) - Certificate IV Front Line Management
Australian Institute of Management & Training