Summary
Overview
Work History
Skills
Certification
Languages
Timeline
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ELIZABETH VEAS CASTILLO

Townsville,Australia

Summary

Dynamic and proactive professional with a strong background in customer service, honed at 14 Bridge Italian Restaurant. Adept at managing high-volume orders while ensuring exceptional cleanliness and organization. A fast learner with a proven ability to resolve client issues effectively, enhancing overall customer satisfaction. Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

12
12
years of professional experience
1
1
Certification

Work History

BARISTA / ALL ROUNDER

14 Bridge Italian Restaurant
Melbourne, Australia
02.2025 - 06.2025
  • Prepared beverages, processed orders and payments, provided friendly service, and assisted with restocking and maintaining clean work areas.
  • REFEREES: Maria Aromataris (Business owner and Manager) +61 403 388 041 // Enquiry@14bridge.com.au

KITCHEN HAND

Vandkunsten Sandwich
Copenhagen, Denmark
08.2023 - 06.2024
  • I assisted with food preparation, including making sandwiches, ensuring the cleanliness of the kitchen, and washing dishes.

CLEANER AIRBNB & PRIVATE HOMES

Budapest
, Hungary
06.2022 - 04.2023
  • Provided cleaning services for private homes and Airbnb apartments. performed laundry, bed-making, bathroom/kitchen sanitation, and deep cleaning.

BARISTA / RUNNER

Chips Berlin Restaurant
Berlin, Germany
06.2019 - 02.2020
  • Utilized drink formulas and training skills while maintaining cleanliness and organization in food service areas.

TRAVEL RESERVATION EXECUTIVE

Travel Agency Turisotur
Santiago de Chile, Chile
05.2015 - 02.2019
  • Manage reservations and quotations for 100+ clients, collaborating with agencies and resolving customer issues.

BUSINESS EXECUTIVE

Language center Tronwell
Coquimbo, Chile
11.2013 - 03.2015
  • Consisted on selling English courses that vary between different kinds of costumers, from all kinds of age and ethnic characteristics.

Skills

  • Fast learner and adaptable
  • Customer service oriented
  • Initiative and proactive attitude

Certification

  • Working holiday Visa (462)
  • Responsible service of alcohol (RSA)
  • Barista training Certificated.
  • Police Check (AFP)
  • English TOEFL Certificated

Languages

Spanish native, English fluent TOEFL Certificated, German basic

Timeline

BARISTA / ALL ROUNDER

14 Bridge Italian Restaurant
02.2025 - 06.2025

KITCHEN HAND

Vandkunsten Sandwich
08.2023 - 06.2024

CLEANER AIRBNB & PRIVATE HOMES

Budapest
06.2022 - 04.2023

BARISTA / RUNNER

Chips Berlin Restaurant
06.2019 - 02.2020

TRAVEL RESERVATION EXECUTIVE

Travel Agency Turisotur
05.2015 - 02.2019

BUSINESS EXECUTIVE

Language center Tronwell
11.2013 - 03.2015

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ELIZABETH VEAS CASTILLO