Ella Carseldine
Sydney,Australia
Summary
Resourceful Commerce and Psychology student at ANU with experience in hospitality and leadership as Women’s Representative at Ursula Hall. Demonstrates composure under pressure, effective problem-solving, and adaptability to diverse personalities. Committed to leveraging practical skills in professional services to foster positive outcomes.
Overview
2
2
years of professional experience
Work History
Bar Attendant & Gaming Host
The Ruc
Canberra, Australia
02.2025 - Current
- Provided high-quality service in fast-paced environment, managing multiple priorities and high customer volumes to enhance customer satisfaction
- Promoted products and upsold effectively, driving increased sales and engaging customers
- Handled cash and electronic transactions accurately, maintaining responsibility and attention to detail
- Resolved customer issues on the spot, utilizing judgement and communication to achieve satisfactory outcomes
Women’s Representative Leader
Ursula Hall, ANU
01.2025 - Current
- Coordinated events with multiple stakeholders to enhance student engagement
- Led initiatives to support student wellbeing and engagement
- Represented student perspectives to foster community connections
Receptionist & Function Host
Holey Moley Golf Club
04.2024 - 04.2025
- Managed end-to-end customer experience, resulting in smooth event execution and high client satisfaction
- Coordinated bookings, payments, and event logistics, demonstrating strong organisational skills and attention to detail
- Engaged with diverse customers, tailoring communication to meet specific needs and enhance overall experience
- Used booking systems and POS technology to manage high volumes of transactions efficiently
Education
Bachelor of Commerce / Bachelor of Science - Psychology
Australian National University
03-2026
Higher School Certificate -
Monte Sant’ Angelo Mercy College
01-2023
Skills
- Sales engagement
- Cash handling and accuracy
- Technology and POS systems
- Problem-solving under pressure
- Time management
- Leadership and teamwork
- Microsoft Office proficiency
- Relationship building
Accomplishments
- First in Business Studies (HSC)
- First in Society and Culture (HSC)
Timeline
Bar Attendant & Gaming Host
The Ruc
02.2025 - Current
Women’s Representative Leader
Ursula Hall, ANU
01.2025 - Current
Receptionist & Function Host
Holey Moley Golf Club
04.2024 - 04.2025
Bachelor of Commerce / Bachelor of Science - Psychology
Australian National University
Higher School Certificate -
Monte Sant’ Angelo Mercy College