Ella Dalziell
Kingscliff,NSW
Summary
Organized Gym Receptionist with 1 year 7 months of hands-on experience taking phone calls, handling correspondence and keeping reception and gym area neat and clean in gym facility. Friendly and personable individual. Committed to personally contributing to operation of clean, well-maintained health club.
Overview
3
3
years of professional experience
Work History
Gym Receptionist
Xcell Health And Fitness
08.2022 - Current
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
Hospitality Worker
Kingscliff Pizza And Pasta
09.2021 - 08.2022
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Education
Bachelor of Nursing - RN
Southern Cross University
Gold Coast, QLD2026
High School Diploma -
Kingscliff High School
Kingscliff, NSW11.2023
Skills
- Team player attitude
- Customer Service
- Call Management
- Multitasking
- Active Listening
- Excellent Communication
- Goal Setting
- Time management
Timeline
Gym Receptionist
Xcell Health And Fitness
08.2022 - Current
Hospitality Worker
Kingscliff Pizza And Pasta
09.2021 - 08.2022
Bachelor of Nursing - RN
Southern Cross University
High School Diploma -
Kingscliff High School
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