Ella Diola
Summary
Invested Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, emotional and social skills, helping clients integrate into community and live more robust lives. Inspired to help others and driven to apply unfailing work ethic to meet objectives.
Overview
6
6
years of professional experience
Work History
Support Worker
Raise Your Spirit
05.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Maintained client engagement in social networks and communities for personal health and growth.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Promoted community integration by providing extensive physical, emotional and social support.
School Officer
St Peter Claver College
06.2023 - 08.2023
- Fostered positive relationships between the school and Indigenous students.
- Provided academic support and advocacy for Indigenous students.
- Connected students with relevant school resources and encourage evolvement.
- Supported Indigenous students in the application process for scholarships and educational grants.
- Monitored and analyzed data related to the academic performance and attendance of Indigenous students.
Floor Manager
City Beach
05.2018 - 05.2023
- Sustained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Educated staff on strategies for handling difficult customers and challenging situations.
Education
Bachelor of Science - Psychology
Queensland University of Technology
Brisbane, QLD12.2023
High School Diploma -
St Marys Catholic College
Cairns, QLD11.2020
Skills
- Life Skills Development
- Interpersonal skills
- Daily Living Support
- Emotional Support
- Time management
- Multicultural awareness
- Regulatory Compliance
- Conflict Resolution
Timeline
School Officer
St Peter Claver College
06.2023 - 08.2023
Support Worker
Raise Your Spirit
05.2023 - Current
Floor Manager
City Beach
05.2018 - 05.2023
Bachelor of Science - Psychology
Queensland University of Technology
High School Diploma -
St Marys Catholic College
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