Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Ella Fidler

Ella Fidler

Eastwood,SA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Food and Beverage Attendant

Arkhé
12.2021 - Current
  • Trained new staff members on company policies and procedures.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Assisted with setup and breakdown of events and functions to comply with logistics.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Processed payments and provided receipts to establish proof of transaction.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Food and Beverage Attendant

The Cremorne Hotel
09.2021 - 01.2022
  • Delivered correct food items to tables according to order documentation.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Cleared tables immediately after guests left in preparation for next party.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Greeted customers and provided menus upon arrival to dining room.

Youth Soccer Coach

Grasshopper Soccer SA
10.2020 - 09.2021
  • Organised and arranged enrolments for the club
  • Processed clothing sales
  • Improved player behaviour through modelling and disciplinary interventions.
  • Promoted love of the game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Engaged parents and children to maintain open, constructive communications.

Education

Bachelor of Psychology - Cognitive Neuroscience

University of South Australia
Adelaide, SA
07.2027

Certificate III - Hospitality

Baulkham Hills TAFE
Sydney, NSW
01.2021

Skills

  • Attention to detail
  • Organisation
  • Problem-solving
  • Payment Processing
  • Strong communication
  • Staff Leadership
  • Guest Services
  • Reservation Management
  • Phone Etiquette
  • Team Collaboration

References

Oscar Thompson, Arkhé, 0410 952 955

Daniel Polesso, Grasshopper Soccer SA, 0433 422 347

Timeline

Food and Beverage Attendant

Arkhé
12.2021 - Current

Food and Beverage Attendant

The Cremorne Hotel
09.2021 - 01.2022

Youth Soccer Coach

Grasshopper Soccer SA
10.2020 - 09.2021

Bachelor of Psychology - Cognitive Neuroscience

University of South Australia

Certificate III - Hospitality

Baulkham Hills TAFE

Similar Profiles

CREATE PROFILE
Ella Fidler