Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ella Hilliam

Wyong,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am passionate about video games and I believe I would make an excellent additional to the team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Coach

McDonald's Restaurant
08.2020 - Current
  • Facilitated open communication among crew members, fostering trust and collaboration within the team.
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
  • Fostered a positive work environment, enhancing crew morale and job satisfaction.
  • Cross trained on every station in the restaurant.

Education

Bachelor’s -

University of Newcastle
Newcastle, NSW
11.2027

Certificate III - Retail

TAFE NSW
NSW
02.2023

Certificate IV - Tertiary Preparation

TAFE NSW
NSW
11.2022

Certificate III - Pathways To Further Education

TAFE NSW
NSW
06.2022

Skills

  • Clear Communication
  • Critical Thinking
  • Coaching and Development
  • Leadership Development
  • Individualized Instruction
  • Problem-Solving
  • Time Management

Accomplishments

  • Crew member of the month - March 2021
  • Crew member of the quarter - Q4 2022


Certification

  • First Aid Certificate (June, 2023)

Timeline

Crew Coach

McDonald's Restaurant
08.2020 - Current

Bachelor’s -

University of Newcastle

Certificate III - Retail

TAFE NSW

Certificate IV - Tertiary Preparation

TAFE NSW

Certificate III - Pathways To Further Education

TAFE NSW

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Ella Hilliam