Layali Fuqaha
Brisbane,QLD
Summary
Dynamic and results-driven professional with a proven track record at Hungry Jacks, excelling in team leadership and operational efficiency. Skilled in work prioritization and clear communication, I foster collaboration and enhance performance, consistently achieving sales targets and optimizing customer experiences. Committed to implementing safety protocols and developing team capabilities.
Overview
5
5
years of professional experience
Work History
Crew Coach
Hungry Jacks, Coopers Plains
08.2021 - Current
- Assisted team members in executing daily operational tasks to enhance crew performance.
- Provided training and support to new crew members, promoting a collaborative work environment.
- Implemented safety protocols and procedures to ensure compliance and reduce workplace incidents.
- Monitored equipment usage and performed routine maintenance checks to optimize functionality.
Sales Assistant
Cotton On, CBD
10.2024 - 05.2025
- Increased sales by building strong customer relationships and providing excellent service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Built upselling strategies and techniques for donations and memberships
- Collaborated with team members to achieve a cohesive and efficient store environment.
Sales Assistant
Priceline Pharmacy, Mount Gravatt
04.2023 - 09.2023
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale system, ensuring accuracy in all sales activities.
- Maintained up-to-date knowledge of product features and promotions to effectively inform customers.
- Collaborated with team members to optimize store displays and improve visual merchandising strategies.
Waitress
Arabellas Restaurant
12.2020 - 06.2021
- Provided excellent customer service by attentively addressing guest needs and inquiries.
- Assisted in maintaining a clean and organized dining area to enhance guest experiences.
- Learned menu items to effectively describe options and promote daily specials.
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
Education
Bachelor of Science - Psychology
Queensland University of Technology
Brisbane, QLD11-2031
Skills
- Work prioritization
- Collaborative approach
- Decision-making
- Clear communication
Timeline
Sales Assistant
Cotton On, CBD
10.2024 - 05.2025
Sales Assistant
Priceline Pharmacy, Mount Gravatt
04.2023 - 09.2023
Crew Coach
Hungry Jacks, Coopers Plains
08.2021 - Current
Waitress
Arabellas Restaurant
12.2020 - 06.2021
Bachelor of Science - Psychology
Queensland University of Technology