Sophie Croxford
Bendigo,VIC
Summary
Customer-focused Sales worker with nearly 2 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers satisfactory guest experience through welcoming interactions and extensive product knowledge. I aim to have a good relationship with the team and aim for the best results in any task received.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Hungry Jacks
Golden Square, VIC
05.2023 - Current
Hotel Services
The Good Shepherd Home
Townsville, QLD
10.2022 - Current
- Provided clients with emotional support and companionship.
- Improved patient outlook and daily living through compassionate care.
- Reported concerns to nurse supervisor to promote optimal care.
- Assisted with meal planning to meet nutritional plans.
- Built strong and trusting relationships with the residents and their loved ones.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Swept, mopped and sanitized wooden and tile floors.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
Cashier
Hungry Jacks
Wulguru,townsville., QLD
10.2022 - 12.2023
Cashier
KFC
Eaglehawk, VIC
03.2022 - 05.2023
Cashier and Food Service
Hungry Jacks
Golden Square, Vic
07.2021 - 10.2022
- Maintained work area and kept my surroundings organized.
- Greeted customers promptly and responded to questions.
- Assisted customers by providing information and resolving complaints.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Adhered to social distancing protocols and wore mask or face shield.
- Worked in fast-paced, ever-changing environment.
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Education
Completed Year 9, Left School To Work in Year 10. -
Eaglehawk Secondary College
Eaglehawk, VICYear 11 VCAL -
Bendigo Regional Institute of TAFE
Bendigo-Echuca, VICSkills
- Reliable and down to earth
- Great communication skills
- Good with working in a team or leading a team
- Organized
- Art and Design
- Persistent
- Can work in fast placed work areas
- Little mechanical knowledge
- Money handling/Calculating
- Food handling
- Use of register/cashier
- Multi-tasking
- Handwriting recognition
- Experience with entry level barista work
- Safety
- Heavy Lifting
- Attention to Detail
- Customer Service
- Work with Minimal Supervision
Licenses and ID
- NDIS worker screening check
- Queensland Learners License
Timeline
Customer Service Cashier
Hungry Jacks
05.2023 - Current
Hotel Services
The Good Shepherd Home
10.2022 - Current
Cashier
Hungry Jacks
10.2022 - 12.2023
Cashier
KFC
03.2022 - 05.2023
Cashier and Food Service
Hungry Jacks
07.2021 - 10.2022
Year 11 VCAL -
Bendigo Regional Institute of TAFE
Completed Year 9, Left School To Work in Year 10. -
Eaglehawk Secondary College