Ella McIntosh
Coffs Harbour
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Friendly dental assistant with several years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff.
Overview
6
6
years of professional experience
Work History
Dental Assistant/Team Leader
Aboriginal Medical Service Co-Operative Ltd
Redfern
05.2022 - 12.2024
- Provide clinical assistance to the clinicians and works in collaboration with all dental staff in the daily operations of the dental clinic.
- Receive patients and prepare them for necessary dental procedures.
- Prepare surgery for dental treatment with correct instruments/materials for use as directed by the dental operator.
- Record findings from oral examinations.
- Provide instruments and dispense materials during oral examinations or treatments, as directed by the operator.
- Provide pre- and post-operative instructions for patients undergoing general or local anesthesia.
- Clear the patient's mouth of saliva or dental materials used in the treatment by operating handheld suction or air and water-spraying equipment.
- Clean and sterilise instruments used after treatment.
- Clean and tidy the surgery, and implement standard decontamination procedures for infection control.
- Process, mount and file dental X-rays to romexis.
- Maintain and restock dental supplies.
- Perform routine care and maintenance of dental equipment and instruments.
- Make appointments for patients, keep records of patients' treatments and send out reminders for re-examinations.
- Led team in daily operations to ensure efficient clinic workflow.
- Implementing a 715 (Aboriginal and Torres Strait Islander Preventative Health Assessment) audit and ensuring procedures are in place for compliance.
- Auditing on patient visits, failed to attend appointments.
- Monitored inventory levels and placed orders to maintain supply.
- Staff rostering.
- Ensure all dental staff complete their daily duties.
- Respond to patients enquires that are escalated.
- Waitlist and recall management.
- Open dental appointment book and roster for the following week.
COVID testing
A.N CARE PLUS
11.2021 - 04.2022
- Collected and prepared testing materials for PCR testing with standard methods and procedures.
- Communicated with patients to explain specimen collection procedures and answer questions.
- Protected patients and employees by adhering to infectious control and hazardous waste policies.
- Maintained cleanliness of testing booth and testing materials.
Dental Assistant trainee
Boggabilla Community Health Centre
01.2019 - 12.2019
- Clean and sterilise instruments used after treatment.
- Clean and tidy the surgery and implement standard decontamination procedures for infection control.
- Maintain and restore dental supplies.
- Clear the patients mouth of saliva by operating handheld suction.
- Receive patients from waiting area and prepare them for necessary dental procedures.
Education
Certificate III -
Toormina high school
Skills
- Hard worker
- Committed
- Trustworthy
- Reliable
- Excellent time management
- Well organised
- Effective team member
- Calm under pressure
- Cultural awareness
- Creative flair
- Bubbly personality
- Good communication
- Independent worker
- Team player
References
Jemma Chao
Aboriginal mental health and wellbeing coordinator
St Vincent's hospital
0413 749 124
Belinda McDonnell
Dental assistant
0439 568 453
Timeline
Dental Assistant/Team Leader
Aboriginal Medical Service Co-Operative Ltd
05.2022 - 12.2024
COVID testing
A.N CARE PLUS
11.2021 - 04.2022
Dental Assistant trainee
Boggabilla Community Health Centre
01.2019 - 12.2019
Certificate III -
Toormina high school