Summary
Overview
Work History
Education
Skills
Training and Certificates
Timeline
Generic

Ella Rowe

Port Macquarie,Australia

Summary

I am a passionate Mental Health Peer Worker using personal understanding and experience to support those facing mental health challenges. Skilled in offering peer-led support, creating safe spaces. Committed to continuous learning and making a positive impact in mental health advocacy and support


Overview

7
7
years of professional experience

Work History

Mental Health Peer Worker

Flourish Australia
01.2023 - Current
  • Documented participant progress in confidential files.
  • Implemented crisis intervention plans to support participant's safety.
  • Developed and implemented activities to help clients develop social and independent living skills.
  • Educated clients and families about mental health issues, treatments and resources.
  • Provided clients with recommendations to community resources.
  • Built partnerships with community agencies and service providers to remove access gaps.

Retail Assistant

Ritchies SUPA IGA
03.2019 - 08.2022


  • Greeted customers and helped locate merchandise.
  • Used POS system to process sales, returns and gift card activations.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Provided helpful assistance to a range of customers.

Hospitality Worker

Ella's Takeaway And Seafood
02.2017 - 03.2019
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Delivered excellent customer service
  • Trained new staff members on proper customer service and hospitality policies.

Education

Certification IV - Community Services

TAFE NSW
Online
03.2025

Certificate IV - Mental Health Peer Work

Mid Coast TAFE
Port Macquarie, NSW
11.2022

No Degree -

Chatham High School
Taree, NSW
03.2020

Skills

  • Workplace Policies and Procedures
  • Engaging with Diverse Consumers
  • Adaptable and Flexible
  • Fast Learner
  • Utilising my lived experience of mental health issues

Training and Certificates

  • First Aid Certificate: 16/12/2022
  • Certificate IV- Mental Health Peer Work: 11/2022
  • Life Skills Profile-16 (LSP-16): 16/05/23
  • Health of the Nation Outcome Scales (HoNOS): 17/05/23
  • Drug and Alcohol First Aid: 22/08/23
  • CPSP NSW State Workshop: 10/10/23
  • Mental Health First Aid - For the Suicidal Person Course: 25/10/23
  • Facilitating Compassionate Conversations- Grief Australia: 09/11/23
  • Eating Disorder Workshop: 17/11/23





Timeline

Mental Health Peer Worker

Flourish Australia
01.2023 - Current

Retail Assistant

Ritchies SUPA IGA
03.2019 - 08.2022

Hospitality Worker

Ella's Takeaway And Seafood
02.2017 - 03.2019

Certification IV - Community Services

TAFE NSW

Certificate IV - Mental Health Peer Work

Mid Coast TAFE

No Degree -

Chatham High School
Ella Rowe