Ella Slater
Richmond,VIC
Summary
Dynamic retail assistant with a proven record of delivering exceptional customer service. Strong attention to detail and effective communication skills contribute to a high level of client satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Woolworths
Melbourne, VIC
07.2024 - Current
- Delivered friendly and attentive service, assisting customers with enquiries and purchases in a fast-paced environment.
- Developed strong product knowledge to confidently guide customers and recommend suitable items.
- Maintained high standards of store presentation by ensuring shelves were fully stocked, displays were neat, and products were well-presented.
- Handled transactions accurately and efficiently, processing payments and resolving issues at checkout.
- Supported a collaborative team culture, working together to achieve daily sales and service targets.
- Adapted quickly to changing priorities and peak trading times, including evenings, weekends, and public holidays.
- Ensured compliance with safety, hygiene, and company policies to protect both customers and colleagues.
Home Assistant
Family Clean
Melbourne, VIC
02.2024 - 07.2024
- Provided personalised home assistance services tailored to individual client needs, building trust and long-term relationships.
- Delivered high-quality results with strong attention to detail, ensuring client satisfaction in every visit.
- Communicated effectively with clients to arrange services, confirm schedules, and respond to special requests.
- Managed independent work responsibilities, demonstrating reliability, accountability, and time management skills.
- Represented Family Clean professionally as a point of contact, upholding company values and contributing to repeat client engagement.
- Maintained a safe and efficient work environment, respecting client homes and possessions.
Education
Bachelor of Business - Law, Business Management, Marketing
Monash University
CaulfieldSkills
- Customer Service Excellence
- Sales & Product Knowledge
- Communication & Interpersonal Skills
- Attention to Detail
- Team Collaboration
- Time Management & Flexibility
References
References available upon request.
Timeline
Retail Assistant
Woolworths
07.2024 - Current
Home Assistant
Family Clean
02.2024 - 07.2024
Bachelor of Business - Law, Business Management, Marketing
Monash University