Summary
Overview
Work History
Education
Skills
Personal Profile
Affiliations
Referes
Timeline
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Ella Syphers

MCKINNON,VIC

Summary

Dedicated and reliable retail worker who provides all customers with solutions to queries and the best service possible. Able to achieve this by communicating patiently and engaging with customers to provide the best experience. Excelling in communication through teamwork, and can adapt to changing environments and tasks easily to complete work efficiently. Wanting to further develop skills in healthcare services and work one-on-one with patients to reach positive outcomes, and broaden experience within the allied health industry.

Overview

7
7
years of professional experience

Work History

Retail Worker

Officeworks
Chadstone, VIC
07.2022 - Current

General retail skills with 3 years of experience, as well as training new workers on point-of-sale services.

  • Shelf restocks and organisation of the shop floor.
  • Point of sale service, returns, and counting cash.
  • Print and Create Services.
  • Processed and packed online orders.
  • Provided thoughtful customer service to every customer.

Hospitality Worker

Ormond Junior Football Club
Ormond, VIC
04.2023 - 09.2023

Provided excellent customer service in preparing and selling food and cold drinks to customers at local football games.

  • Prepared ingredients for items to be sold.
  • Sold and served items to customers and provided excellent and thoughtful customer service.
  • Cleaned and sanitised all areas and utensils before and after cooking.
  • Assisted with proper food safety measures in food preparation.

Community Work Volunteer

McKinnon Kindergarten
MCKINNON, VIC
02.2020 - 04.2020

Volunteer work for the completion of the Duke of Edinburgh certificate (unable to complete due to COVID-19)

  • Organised and cleaned rooms, including toys or art supplies.
  • Assisted children with playing, communication, and social skills.
  • Supervised children at all times
  • Ensured safety of children at all times.

Dance Assistant

Bentleigh Calisthenics Club
Bentleigh, VIC
02.2019 - 11.2019

Provided support to coaches and students at the dance centre with weekly practices, competitions, and concerts with skills, organsiation, and preparation.

  • Assisted lead coaches with routines, coaching, and choreography.
  • Supported younger students with techniques and skills during rehearsals and practices.
  • Set up classes and stages for performances.
  • Provided feedback to students.

Education

Bachelor of Health Science - Health Science

Monash University
Caulfield, VIC

High School -

McKinnon Secondary College
McKinnon, VIC

Skills

  • Collaborative team player and thrives in this environment
  • Customer service
  • Conflict resolution
  • Health safety practices
  • Experience in maintaining a clean and organised environment
  • Time management and task prioritisation
  • Project coordination
  • Food preparation
  • Problem-solving
  • Quick learner, and ability to adapt to new environments or roles
  • Reliability and punctuality
  • Patience and empathy in client-focused care
  • Relationship building
  • Strong interpersonal and communication skills
  • Time management capabilities
  • Flexible schedule availability

Personal Profile

Second-year university student studying a Bachelor of Health Science at Monash University, hoping for a career in Occupational Therapy. Exceedingly motivated and driven surrounding the healthcare industry and working with patients to improve overall health and well-being. Prioritise empathy with others and can always be relied on in a responsible manner within the workplace.

Affiliations

  • Physical activity
  • Baking
  • Cooking
  • Playing sports
  • Listening to music
  • Spending time with friends and family

Referes

Available upon request

Timeline

Hospitality Worker

Ormond Junior Football Club
04.2023 - 09.2023

Retail Worker

Officeworks
07.2022 - Current

Community Work Volunteer

McKinnon Kindergarten
02.2020 - 04.2020

Dance Assistant

Bentleigh Calisthenics Club
02.2019 - 11.2019

Bachelor of Health Science - Health Science

Monash University

High School -

McKinnon Secondary College
Ella Syphers