Ella Tedeschi
113/1242 Glen Huntly Road,VIC
Summary
Hardworking university student seeking casual hospitality work. Passionate about ensuring customer satisfaction and supporting team success, with three years of experience in fast-paced environments. Proven ability to work under pressure, demonstrating a strong work ethic, adaptability, and exceptional interpersonal skills to contribute effectively to team efforts and enhance service quality.
Overview
5
5
years of professional experience
Work History
Front of House Server
House of Cosma
Caulfield, VIC
12.2023 - 06.2024
- Managed store opening and closing procedures.
- Responsible for dishwashing and maintaining cleanliness in the kitchen.
- Prepared high-quality coffee beverages.
- Assisted with food preparation, including sandwich assembly, and kitchen preparation.
- Worked independently in the store to handle daily tasks, whilst ensuring efficiency.
Waitress/Barista
Cuccina Cafe
Launceston, TAS
10.2020 - 02.2023
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to customers.
- Assisted in seating guests at tables.
- Consistently prepared high-quality coffee beverages, even during peak traffic periods.
- Maintained a clean work station by restocking supplies and wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Provided accurate change for cash transactions using a cash register system.
Fast Food Server
One on the Slide
Launceston, TAS
12.2021 - 02.2023
- Greeted customers and provided excellent customer service.
- Prepared food orders accurately, efficiently, and quickly.
- Maintained a clean work environment by wiping down counters, tables, and chairs.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Effectively called out order numbers to customers.
Front Desk Clerk
Launceston Transit Centre
Launceston, TAS
10.2019 - 08.2020
- Greeted customers upon arrival and provided assistance with departure and arrival procedures.
- Assisted in resolving customer complaints and inquiries in a timely manner.
- Processed credit card, cash, and other forms of payment for guests.
- Performed end-of-day closing duties such as balancing cash drawer.
- Answered phones to respond to customer inquiries and bookings.
Education
Bachelor of Engineering - Biomedical Engineering
Monash University
Melbourne, VIC11.2026
High School Diploma -
St Patrick's College
Launceston, TAS10.2022
Skills
- Ability to Work Under Pressure
- Effective Time Management
- Customer Service
- Food Running
- Team Collaboration
- Adaptability
- Beverage Preparation
- Order Accuracy
References
- Grant Tuthill from Cuccina Cafe - 0459 317 664
- Kylie Stevenson from One on the Slide - 0417 502 593
Timeline
Front of House Server
House of Cosma
12.2023 - 06.2024
Fast Food Server
One on the Slide
12.2021 - 02.2023
Waitress/Barista
Cuccina Cafe
10.2020 - 02.2023
Front Desk Clerk
Launceston Transit Centre
10.2019 - 08.2020
Bachelor of Engineering - Biomedical Engineering
Monash University
High School Diploma -
St Patrick's College