Ellana Beatrice Cassini Balahay
Melbourne,VIC
Summary
Reliable and upbeat casual. successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
1
1
year of professional experience
Work History
Casual Professional Retailer
RMIT University
11.2023 - Current
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
- Exceeded sales targets through effective upselling techniques and product knowledge sharing with customers.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Conducted regular store audits to maintain cleanliness, organization, and compliance with company standards.
Executive Assistant
Applied Buildings And Maintenance
05.2023 - 11.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Education
High School Diploma -
Malayan Colleges of Mindanao
Philippines, Davao City06.2022
Skills
- Upselling strategies
- Goal-oriented mindset
- Customer Service
- Creativity and Innovation
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Schedule & calendar planning
- Office Administration
- Customer Service-Oriented
- Excel spreadsheets
- Project Planning
- Schedule Management
Timeline
Casual Professional Retailer
RMIT University
11.2023 - Current
Executive Assistant
Applied Buildings And Maintenance
05.2023 - 11.2023
High School Diploma -
Malayan Colleges of Mindanao
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