Ellie Campbell
Melbourne
Summary
Excelled in resolving complex payroll issues and enhancing customer satisfaction through meticulous attention to detail and exceptional communication. Skilled in training management and problem-solving, significantly reducing discrepancies and errors. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Organised and dependable candidate with a positive attitude.
Overview
5
5
years of professional experience
Work History
Office In Charge
Coles Supermarket
10.2022 - Current
- Resolved complex payroll issues promptly, maintaining a high level of employee satisfaction.
- Managed payroll data entry and processing for 60 employees to comply with company guidelines.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Completed payroll accurately and timely to meet employee expectations.
- Reduced discrepancies in cash handling by conducting regular audits and providing staff training.
Operations Coordinator
KYHA Studios
01.2022 - 12.2022
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Reduced errors in order processing through attention to detail and adherence to guidelines.
Service Supervisor
Coles Supermarket
08.2019 - 10.2022
- Assisted with training and development of team members.
- Handled customer complaints and inquiries.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
Education
Certificate III - Individual Support
ITHEA
Melbourne, VIC06-2025
Bachelor of Arts - Psychology
Deakin University
Melbourne, VIC06-2025
Skills
- Training management
- Attention to detail
- Excellent communication
- Discipline and focus
- Teamwork and collaboration
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Office In Charge
Coles Supermarket
10.2022 - Current
Operations Coordinator
KYHA Studios
01.2022 - 12.2022
Service Supervisor
Coles Supermarket
08.2019 - 10.2022
Certificate III - Individual Support
ITHEA
Bachelor of Arts - Psychology
Deakin University
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