Ellyana Mackie
Stones Corner
Summary
I am a motivated and enthusiastic individual with a strong work ethic and a proactive approach to customer service. I take pride in understanding and responding to customer needs, consistently seeking opportunities to enhance my skills and deliver a positive experience. I am always eager to learn more and improve my skills for any suitable position. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. I am currently seeking a casual position in the retail industry that will allow me to contribute effectively while continuing my academic studies at university.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant All Rounder
Fiona's Fancies
06.2022 - 11.2024
- Company Overview: Fiona's Fancies is a cake store in which I was hired in June 2024.
- My work consisted of being a kitchen hand, cleaner, and customer service worker. Skills that were acquired was handling food preparation, TILL services, proficient customer service, health and safety in a cooking area, novice barista services, deep cleaning, and balancing a healthy work ethic.
Allrounder
McDonald's
05.2021 - 06.2022
- I played a role in delivering exceptional customer service and maintaining operational excellence in a fast-paced, team-oriented environment. Crew Members are responsible for a variety of tasks, including food preparation, order assembly, cashier operations, and cleanliness, while adhering to company policies, health regulations, and safety standards.
Education
Bachelor of Visual Arts -
Griffith University
11.2027
Certificate III - Visual Arts
SUNSHINE BEACH STATE HIGH SCHOOL
01.2024
Completed High School (Year 12) - undefined
Sunshine Beach State High School
01.2024
Skills
- Communication Skills
- Point of sale management
- Customer Service
- Phone Etiquette
- Friendly, positive attitude
- Problem-solving
- Food Preparation
- Adaptability
- Technical Proficiency
- Time Management
- Teamwork and collaboration
- Multitasking
Certification
- Certificate II in Skills for Work and Vocational Pathways Issued by QCAA Nov 2022 - Current
- Certificate III in Visual Arts Nov 2024 - Current
Timeline
Restaurant All Rounder
Fiona's Fancies
06.2022 - 11.2024
Allrounder
McDonald's
05.2021 - 06.2022
Certificate III - Visual Arts
SUNSHINE BEACH STATE HIGH SCHOOL
Completed High School (Year 12) - undefined
Sunshine Beach State High School
Bachelor of Visual Arts -
Griffith University