Summary
Work History
Education
Skills
Training Attended
Timeline
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Lorraine T. Castro

Parramatta,Australia

Summary

Dedicated and versatile professional with extensive experience in the hospitality and administrative sectors. Proven track record as a Restaurant All-Rounder with expertise in various roles, including hostess, cashier, server, runner, and bartender, delivering exceptional customer service and ensuring smooth operations. Skilled in housekeeping and kitchen support, maintaining high standards of cleanliness and efficiency. Experienced as office staff and virtual assistant, proficient in multitasking and managing tasks such as loan processing, data entry, and client communications. Strong organizational skills, attention to detail, and the ability to adapt in fast-paced environments, making me a valuable asset to any team.

Work History

Restaurant All Rounder

Holy Basil
Paramatta, Australia
10.2023 - Current
  • Hostess, Server, Cashier, Runner and Bartender
  • Managing reservations and escorting them to tables.
  • Taking orders and providing excellent customer service during their dining experience.
  • Handling customer complaints.
  • Answering phone inquiries and booking reservations.
  • Processing and receiving payments and issuing receipts to customers.
  • Prepares and serves alcoholic and non- alcoholic beverages.

Kitchen Hand

Kallico Catering
Blacktown, Australia
08.2023 - 09.2023

Virtual Assistant / Loan Processor

Boomering Inc.
Clark Freeport Zone, Philippines
07.2022 - 07.2023

House Keeping

Sea Mist Oceanfront Resort
Myrtle Beach, United States

Cashier / Server

Nathan's Hotdog
Myrtle Beach, United States

Office Staff

Asiapro Multi-Purpose Cooperative
Pasay City, Philippines

Education

Bachelor of Science - Tourism Management

Centro Escolar University
City of Malolos, Bulacan, Philippines
04-2019

Graduate Diploma of Management - Learning

National Polytechnic of Australia
Sydney, NSW, Australia

Certificate IV in Kitchen Management -

National Polytechnic of Australia
Sydney, NSW, Australia

Skills

  • Self-Motivated
  • Flexible
  • Patience
  • Computer Literate
  • Good written and verbal communication skills

Training Attended

National Certificate II in Cookery

  • Gonzalo Puyat School of Arts and Trades
  • Technical Education and Skills Development Authority
  • Golden Residences, Masantol, Pampanga, Philippines

Timeline

Restaurant All Rounder

Holy Basil
10.2023 - Current

Kitchen Hand

Kallico Catering
08.2023 - 09.2023

Virtual Assistant / Loan Processor

Boomering Inc.
07.2022 - 07.2023

House Keeping

Sea Mist Oceanfront Resort

Cashier / Server

Nathan's Hotdog

Office Staff

Asiapro Multi-Purpose Cooperative

Bachelor of Science - Tourism Management

Centro Escolar University

Graduate Diploma of Management - Learning

National Polytechnic of Australia

Certificate IV in Kitchen Management -

National Polytechnic of Australia
Lorraine T. Castro