Hannah Davy

Providing professional customer service and home deliveries across the Northern Beaches.

Coordinated effectively with kitchen staff and team members.

Participated in routine kitchen duties as required.

Administration and online customer service coordinator for boutique ecommerce business. Providing general customer service while managing business operations.

• Developed strong working relationships with colleagues, contributing to a positive work environment.
• Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Provided consistent support and communication to customers.

• Maintained clean, organized store environment for an inviting shopping experience for customers.
• Greeted customers and helped with product questions, selections, and purchases.
• Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
• Built strong relationships with customers, resulting in repeat business and referrals.

Sales, customer service, administration, stock management, with responsibility for opening / closing store.

Greeted customers and maintained exceptional service levels.

Enhanced comprehensive understanding of product portfolio.

Monitored and organised stock supplies.

Maximise sales

Generated detailed sales reports.

Store cleanliness and excellent presentation

Deal effectively with customers to resolve any concerns/issues.

All Rounder working in a fast pace restaurant/café located in busy shopping centre. Providing general customer service, and all round food preparation.

* Table Service

* Customer service

* Opening and Closing

* Food Preparation

* Cash Handling

* Operating Retail Software and Technology

Gained extensive knowledge of menu items and ingredients

Maximised sales with excellent customer service