Elma Shad
Quakers Hill,NSW
Summary
Ambitious and adaptable professional known for delivering exceptional results in fast-paced environments. Skilled in leveraging innovative strategies to tackle complex challenges and achieve organisational objectives. Effective communicator with a knack for building strong relationships across all levels. Proactive problem-solver committed to continuous learning and development to drive success for the team and the company.
Overview
1
1
year of professional experience
Work History
Cocktail Bartender
Pier One Hotel
Sydney, NSW
10.2022 - 07.2023
- Provided comprehensive training to new bartenders encompassing drink preparation, product knowledge, promotional strategies, garnish preparation, and sanitation protocol
- Demonstrated versatility by working across various shifts in Banquets during tenure as a bartender
- Collaborated with the esteemed 3 Michelin star Mirazur team from Menton, South France creating syrups, hot brew teas, Cocktails and Mocktails
- Formulated the Hotel's signature welcome drink
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Proven ability to learn quickly and adapt to new situations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers
- Helped management plan and serve bar menu exceeding costumer expectations.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Prepared dining areas for banquets, including setting up tables, rooms & preparing drinks
Cocktail Bartender
Grappa Restaurant
Leichhardt, NSW
01.2022 - 06.2022
- Prepared fresh watermelon, lime and lemon juice for cocktails daily
- Elevated guest experience with personalised cocktails recommendations based on their preferences
- Boosted sales of specialty drinks through engaging product demonstrations and tastings.
- Implemented successful upselling techniques to increase overall revenue for the establishment.
- Consistently met or exceeded performance targets set by management for drink sales and guest satisfaction scores.
Education
Cert III - Hospitality
Baulkham Hills Tafe
Baulkham Hills, NSW07.2019
Skills
- Excellent verbal and written communication skills
- Great teamwork and collaborations skills / the ability to work effectively with others and independently
- Great organization skills with a focus on time management to meet deadlines and complete tasks
- Strong analytical and problem solving skills
- Creative and open minded
- Strong work ethic
Languages
Persian
Professional Working
English
Professional Working
Timeline
Cocktail Bartender
Pier One Hotel
10.2022 - 07.2023
Cocktail Bartender
Grappa Restaurant
01.2022 - 06.2022
Cert III - Hospitality
Baulkham Hills Tafe