Hardworking and reliable employee with strong ability in interpersonal relations, problem solving, and teamwork. Experienced in fast-paced, collaborative spaces and thrive with opportunities for growth and responsibility.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Green Cup
Carlton , Victoria
09.2023 - Current
Senior staff member, responsible for opening and closing the store, maintaining store standards, and leading shifts by delegating tasks, offering advice and training junior staff members.
Fostered strong rapport with customers, who know me by name and have left exclusively positive reviews for the store.
Barista Trainer
For Change Co.
Parkville, Victoria
04.2023 - 06.2024
Participated in the training program for youth homeless individuals employed at the For Change Co Cafe at UniMelb, to develop their hospitality skills and confidence.
Encouraged the highest standards of conduct and service to support company and its unwavering passion and commitment to free Australia from youth homelessness.
FOH Staff Member/Social Media Manager
Minerva and the Bean
Angelsea, Victoria
11.2021 - 02.2023
Executed all-round hospitality duties at this well-established and fast-paced cafe/bar on the Surf Coast.
I was responsible for opening and closing the store, and upholding company standards. Proudly represented this deeply loved cafe by providing excellent customer service to its tight-knit community and visitors.
Collaborated with management to implement promotional events and special offers.
Private Home Tutor
Self-Employed
Hong Kong
08.2018 - 01.2021
Worked closely with students in finding useful study methods to enhance academic performance and developed personalised lesson plans, with a primary focus on English Literature.
During Covid-19, I was employed as a full-time 'at-home' teacher to collaborate with parents and their kids schools to support student needs while students transitioned to an online school environment.
Audition Assistant
Lunchbox Theatrical Productions
Hong Kong
06.2017 - 06.2017
Audition assistant for the international tour of The Sound of Music Auditions (Hong Kong).
Responsible for managing auditionees, teaching choreography and leading vocal warm ups.
Education
Bachelor of Arts - Psychology
University of Melbourne
Melbourne
01-2023
High School Diploma -
Chinese International School
Hong Kong SAR
01-2020
(Advanced) Graduate Diploma of Arts And Cultural Management -
University of Melbourne
Melbourne
Skills
Interpersonal Communication
Social Perceptiveness
Creativity, Innovation and Collaboration
Bilingual
Accomplishments
House Captain
Academic Achievements and Honours in Higher Level IB Theatre
Head of Photography for Xiao Hua (School Magazine)
Director of Trinity College's musical for Trinity 150th anniversary.
Participated in script-writing program where my play Healed was recognised and developed into a staged and fully realised production. The play was directed by Lindsey McAllister O.B.E. and performed during September 2018, at the Hong Kong Arts Center.
References
References available upon request.
Timeline
Sales Assistant
Green Cup
09.2023 - Current
Barista Trainer
For Change Co.
04.2023 - 06.2024
FOH Staff Member/Social Media Manager
Minerva and the Bean
11.2021 - 02.2023
Private Home Tutor
Self-Employed
08.2018 - 01.2021
Audition Assistant
Lunchbox Theatrical Productions
06.2017 - 06.2017
Bachelor of Arts - Psychology
University of Melbourne
High School Diploma -
Chinese International School
(Advanced) Graduate Diploma of Arts And Cultural Management -
University of Melbourne
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