ELVIE GARCIA

• Delivered exceptional customer service to Platinum Gaming members in a fast-paced hospitality environment, building positive guest relationships and ensuring a premium customer experience.

• Provided professional table service within the VIP restaurant, taking orders, serving food and beverages, and responding promptly to guest requests.

• Assisted bar operations by preparing and serving a range of beverages, including beer, wine, spirits, and basic cocktails while maintaining responsible service practices.

• Prepared and served high-quality espresso coffee and specialty beverages, ensuring consistency, presentation, and customer satisfaction.

• Maintained cleanliness and presentation standards across restaurant, bar, and gaming areas in accordance with venue policies and health regulations.

• Demonstrated strong multitasking abilities by effectively supporting restaurant, bar, gaming, and café operations during peak service periods.

• Worked collaboratively with team members to deliver efficient service and achieve high standards of guest satisfaction.

• Serve Food and Beverages
• Take Orders/Clean Set Tables/Clearing
• In charge of Cash/Card Payments/Room Charge

• Kennigo Hotel
• Sage Hotel

• Meet greet incoming/outcoming guest.
• Serving food and Beverages.
• Taking orders.
• Recieve cash/card payments.
• Table clearing and to ensure tables are neat and cleaned.
• Ensure quality standards of food and beverages to guest before serve.
• Service the guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times.

• Meet greet incoming/outcoming guest.
• Serving food and Beverages.
• Taking orders.
• Recieve cash/card payments.
• Table clearing and to ensure tables are neat and cleaned.
• Ensure quality standards of food and beverages to guest before serve.
• Service the guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times. (Italian Café Restaurant)

• Greet incoming/outcoming guest.
• Process cash/card payments, take orders and serve food and beverages. Always aware of Guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to Guests. servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times.

• Assist passengers arrival hall and departure hall, flight informations, informing taxi prices and running meters, assist and helping passenger concerns and complaints and some other airport related services. (Trainee)