Summary
Overview
Work History
Education
Skills
Timeline
Generic
EMA HARMAN

EMA HARMAN

Bungalora

Summary

An Educator with proven expertise in nurturing and developing young minds. Proficient in creating engaging activities and maintaining high standards of care and safety. An experienced Hospitality worker which demonstrates strong Customer Service and Communication skills. Knowledgeable with delivering Barista and Bartending experience, focusing on teamwork and meeting customer needs. Also, a capable Front Desk Agent with a warm and friendly approach to help customers in any situation. Reliable at managing reservations, phone calls and emails with the ability to prioritize tasks and demonstrate organisational skills.

Overview

7
7
years of professional experience

Work History

Educator

Active OOSH
09.2024 - Current
  • Supervising students before and after school care and vacation care
  • Supporting and preparing activities and craft
  • Preparing different foods for the children

Front Desk Agent and Housekeeping

Basecamp Suites
03.2024 - 09.2024
  • Managing check ins and checks outs
  • Making reservations online and on the phone
  • Attending to guest requests
  • Administration tasks associated with the front office
  • Providing housekeeping duties such as; making beds, cleaning the kitchen and the bathrooms

Front of House

Happy Valley
10.2023 - 03.2024
  • Preparing coffee and other beverages
  • Organizing events by decorating and delivering food and beverages
  • Preparing alcoholic beverages such and simple cocktails and draft beverages
  • Providing efficient cash and card payments

OOSH Educator

Marymount Catholic Early Edcare
11.2022 - 10.2023
  • Supervising children before and after school and vacation care
  • Supporting and preparing activities and craft
  • Preparing different food for the children

Front of House

The Collective
01.2022 - 07.2023
  • Demonstrating waitress and hostess abilities
  • Preparing coffee and other beverages
  • Providing efficient cash and card payments

Teacher Aide

Figtree Heights Primary School
07.2020 - 11.2021
  • Assisting the teacher with tasks such as planning and preparing daily activities for the children
  • Supporting certain students with their behavior and learning
  • Supervising group reading and writing support work
  • Supervise and monitor year 6 camp

Pharmacy Assistant

Chemist Warehouse
07.2017 - 06.2020
  • Assisting the pharmacist in the dispensary
  • Delegating certain job tasks as a night coordinator
  • Unpacking stock and stocktaking
  • Providing efficient cash and card payments

Education

Certificate 3 in Education Support - Education

Shellbarbour TAFE
06-2020

Outdoor Recreation - Sport

Blue Mountains TAFE
11-2018

High School Diploma -

Batemans Bay High School
11-2016

Skills

  • Exceptional customer service
  • Problem-solving skills
  • Time management
  • Oral and written communications
  • Team collaboration
  • Friendly and outgoing
  • First aid training
  • Organizational skills

Timeline

Educator

Active OOSH
09.2024 - Current

Front Desk Agent and Housekeeping

Basecamp Suites
03.2024 - 09.2024

Front of House

Happy Valley
10.2023 - 03.2024

OOSH Educator

Marymount Catholic Early Edcare
11.2022 - 10.2023

Front of House

The Collective
01.2022 - 07.2023

Teacher Aide

Figtree Heights Primary School
07.2020 - 11.2021

Pharmacy Assistant

Chemist Warehouse
07.2017 - 06.2020

Certificate 3 in Education Support - Education

Shellbarbour TAFE

Outdoor Recreation - Sport

Blue Mountains TAFE

High School Diploma -

Batemans Bay High School
EMA HARMAN