Emilee Lobie
Lennox Head,NSW
Summary
Accomplished Retail Manager with a proven track record at Tree of Life, enhancing store operations and customer satisfaction. Skilled in inventory control and visual merchandising, I excel in team training and implementing effective marketing strategies. Offering broad knowledge, experience and service. Highly organised, proactive and punctual with the ability to work productively individually or in a team environment. Flexible hard worker ready to learn and contribute to the success and satisfaction of job requirements.
Overview
7
7
years of professional experience
Work History
Retail Manager
Tree of Life
04.2022 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Receptionist
Goodlife Health Clubs
08.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Restaurant Manager
Meet+Greens
11.2020 - 08.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Hospitality Team Member
Standard Market Company
10.2019 - 11.2020
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
Team Leader
Boost Juice
10.2017 - 09.2019
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Bachelor Of Arts - Archaeology & Ancient History
University of Queensland
Brisbane, QLDSecondary Education -
Maroochydore State High School
Maroochydore, QLD11.2018
Skills
- Customer Service
- Store operations
- Inventory Control
- Complaint resolution
- Visual Merchandising
- Team Training
Timeline
Retail Manager
Tree of Life
04.2022 - Current
Receptionist
Goodlife Health Clubs
08.2021 - 04.2022
Restaurant Manager
Meet+Greens
11.2020 - 08.2021
Hospitality Team Member
Standard Market Company
10.2019 - 11.2020
Team Leader
Boost Juice
10.2017 - 09.2019
Bachelor Of Arts - Archaeology & Ancient History
University of Queensland
Secondary Education -
Maroochydore State High School
Similar Profiles
Elijah DeLormeElijah DeLorme
Landscape Worker at Tree of LifeLandscape Worker at Tree of Life
Sheillah LusiepaSheillah Lusiepa
Project Officer-Youth Empowerment at Tree of LifeProject Officer-Youth Empowerment at Tree of Life
Kate CarlisleKate Carlisle
Junior Retail Assistant at Tree Of LifeJunior Retail Assistant at Tree Of Life