Emily Alderson
Torquay,VIC
Summary
Friendly and reliable professional with 15+ years of customer service experience and a background in early childhood education. Skilled in building strong relationships, managing busy environments, and maintaining safe and welcoming spaces. Adaptable and organised, with a strong work ethic and a willingness to learn new skills across customer service and administrative roles.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Childcare Educator
Childsplay
Torquay
07.2023 - Current
- Supervise and support children in a safe and engaging environment
- Build positive relationships with families through daily communication
- Maintain high standards of safety, hygiene, and organisation
- Assist with daily routines and activity planning
- Work effectively in a fast-paced team environment
Hairdresser
Tremayne
Toorak, VIC
02.2008 - 06.2023
- Delivered high-quality customer service and built long-term client relationships
- Managed appointments and daily workflow in a busy salon.
- Recommended products and services to clients
- Maintained a clean and welcoming environment
Cashier
Woolworths Supermarket
Stawell, VIC
04.2004 - 01.2008
- Processed transactions accurately in a high-volume retail setting
- Provided friendly and efficient customer service
- Supported team operations as needed
Education
Certificate III in Hairdressing -
Biba
Cert III in Early Childhood Education & Care -
Early Childhood Training Pty Ltd
Online/traineeshipSkills
Customer service & relationship building
Front desk support & client interaction
Basic computer skills
Scheduling & time management
Child supervision & safety
Communication & teamwork
Cleaning & hygiene standards
Cash handling
Certification
- HLTAID012 – Provide First Aid in an education and care setting
- Working with Children’s Check
Timeline
Childcare Educator
Childsplay
07.2023 - Current
Hairdresser
Tremayne
02.2008 - 06.2023
Cashier
Woolworths Supermarket
04.2004 - 01.2008
Certificate III in Hairdressing -
Biba
Cert III in Early Childhood Education & Care -
Early Childhood Training Pty Ltd