Emily Ashby-House
Mount Wilson,NSW
Summary
Effective Student committed to learning, developing skills in Beauty therapy and team contribution with a range of experience in a different fields.
Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Knowledgeable experience in Palaeontology with University certificate, Animal Husbandry Certification and Sales experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dinosaur Ranger
Scenic World
09.2023 - 02.2024
- Take responsibility for compliance with all procedures, including those relating to “start-up” and “close-down”, safety checks, and cleaning and checking of the Boardwalks in the vicinity of the event, to ensure the safety, comfort and well-being of customers at all times.
- Maintain regular Scenic World service standards
- Under the general direction of the Dinosaur Team Leader work closely with other team members to ensure the fun and safety of guests and the team.
- Have the ability to change between dinosaur Ranger roles and provide high-quality entertainment for people of all ages and cultures.
- Learn and communicate key storyline messaging including dinosaur facts and scripting.
- In conjunction with the Marketing team, assist in the day-to-day operational procedures of the event and take responsibility for the event equipment when on shift.
- Fire warden responsibilities as required.
- Conducted daily patrols of park boundaries and remote areas to monitor resource conditions, report violations, and maintain a visible presence for visitor safety.
- Developed strong relationships with local communities, fostering a sense of shared responsibility for the preservation of natural spaces.
Retail Sales Associate
Aquatic Pets Penrith
09.2019 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Provided animal husbandry care for all animals in store.
- Answered the phones and helped customers with products.
- Stocking and restocking shelves with products, and unpacking deliveries to the store.
- Accepted and completed cash, check and credit card payments.
- Fostered relationships with customers to expand customer base and retain business.
Sales Assistant
Blackheath Haberdashery
11.2016 - 02.2017
- Greeted customers and assisted them with selecting merchandise, finding accessories, and completing purchases.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Help with that in store classes and workshops
Student Placement - Animal Studies
Taronga Zoo
01.2014 - 12.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Cared for a wide range of animals, including rodents, reptiles and exotic birds.
- Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities. Weighed and examined animals and recorded information in files.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
- Presented talks to public and school groups to encourage interest in animals.
Work Trial - Waitress
Sanwiye Korean Restaurant
09.2015 - 09.2015
- Greeted customers, answered questions, and recommended specials, wine, and desserts to increase profits.
- Arranged place settings with fresh tablecloths, tableware, and flowers to create appealing tables.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpets, and tidying up server stations.
- Cleared table and bussed dishes to allow for quick setups.
- Relayed orders and special requests to cooks.
Student Placement - Animal Studies
Australian Reptile Park
08.2014 - 09.2014
- Cleaned and maintained enclosures area.
- Cared for a wide range of animals, including reptiles, mammals, and exotic birds.
- Assist with customer quires and helping keepers present talks to public and school groups to encourage interest in animals.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
- Assist with holding Reptiles, Birds and Mammals for encounters.
Work Experience
Katoomba Veterinary Hospital
10.2013 - 10.2013
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Cleaned and disinfected exam areas, equipment, and kennels to prevent the spread of disease, control odours, and maintain a healthy environment.
- Provided exemplary customer service to owners by answering animal health questions and educating them about positive animal care practices. Cleaned and maintained laboratory area.
- Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.
- Assisted veterinarian with wound treatment, administration of vaccines and operations.
Education
Undergraduate Certificate - Palaeontology
University of New England
Armidale, NSW06.2024
Certificate in Practical Geocommunication - Geology
Geologize
Online10.2022
TAFE Certification - Animal Husbandry
Certificate II in Animal Studies
Sydney, NSW12.2014
High School Diploma -
Mountains Christian College
Blackheath, NSW12.2014
Skills
- Reliable and trustworthy
- Well-developed communication skills
- Able to retain and deliver information and scripted messaging
- Time Management Skills
- Research & Analysis
- Animal Husbandry
- Neat Personal Presentation
- Strong work ethic
- Customer Service & Sales Experience
- Cleaning and PPE use
- Microsoft Office
- Processing payments
- Opening & Closing Procedures
- Social Media Content Creation in Design, layout, Digital Photography & Typography
Certification
- Certificate in Practical Geocommunication Geologize Completed Oct 2022
- Reptile licence Valid until Feb 2026
Timeline
Dinosaur Ranger
Scenic World
09.2023 - 02.2024
Retail Sales Associate
Aquatic Pets Penrith
09.2019 - 01.2020
Sales Assistant
Blackheath Haberdashery
11.2016 - 02.2017
Work Trial - Waitress
Sanwiye Korean Restaurant
09.2015 - 09.2015
Student Placement - Animal Studies
Australian Reptile Park
08.2014 - 09.2014
Student Placement - Animal Studies
Taronga Zoo
01.2014 - 12.2016
Work Experience
Katoomba Veterinary Hospital
10.2013 - 10.2013
Undergraduate Certificate - Palaeontology
University of New England
Certificate in Practical Geocommunication - Geology
Geologize
TAFE Certification - Animal Husbandry
Certificate II in Animal Studies
High School Diploma -
Mountains Christian College
- Certificate in Practical Geocommunication Geologize Completed Oct 2022
- Reptile licence Valid until Feb 2026
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