Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Hobbies and Interests
Timeline
Generic

Emily Briscoe

Beaconsfield

Summary

Knowledgeable and highly organized 20 year old with solid background in customer service and childcare. Recognized for strong communication skills, positive attitude and reliability. Currently seeking a Admin/ Receptionist role to contribute to professionalism and interpersonal skills while gaining valuable workplace experience to aid in current study of double degree in Law and Global studies at Monash University.

Overview

5
5
years of professional experience

Work History

Retail Assistant

Bunnings Warehouse
01.2022 - Current
  • Delivered exceptional customer service by assisting customers with product inquiries, locating items, and providing tailored solutions to meet their needs
  • Operated POS systems to process transactions efficiently, including returns and exchanges
  • Resolved customer concerns professionally, ensuring satisfaction and fostering repeat business
  • Assisted in merchandising and inventory management, including stocking shelves and managing stock discrepancies
  • Supported team members in high-traffic periods, ensuring smooth operations during peak times
  • Adhered to workplace health and safety protocols, maintaining a safe environment for customers and staff
  • Collaborated with team members to accomplish sales goals and improve overall store performance.

Nanny

Stephanie Burgess
06.2023 - 01.2025
  • Provided attentive and compassionate care for children
  • Supported children's learning by helping with homework and organizing educational activities
  • Drove children to and from school, extracurricular activities, and appointments (valid driver's license)
  • Maintained a safe, clean, and organized household environment
  • Assisted with daily routines, including bathing, dressing, and bedtime
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Prepared and cooked healthy meals and snacks tailored to dietary needs
  • Communicated regularly with parents to update them on children's progress and well-being

Retail Assistant

Harris Scarfe
11.2019 - Current
  • Provided friendly and professional assistance to customers, ensuring a positive shopping experience.
  • Handled customer inquiries, complaints, and returns efficiently while maintaining company policies.
  • Operated point-of-sale (POS) systems to process transactions, refunds, and lay-bys accurately.
  • Managed approximately 30 incoming calls from customers per day.
  • Assisted with stock replenishment, shelf organization, and visual merchandising to maintain a well-presented store.
  • Collaborated with team members to meet sales targets and improve store performance,
  • Ensured adherence to workplace health and safety protocols to create a safe environment for staff and customers.

Bakery Assistant

Emerald Village Bakery
01.2021 - 01.2022
  • Provide exceptional customer service
  • Advising customers on baked goods selection and taking orders
  • Weighing, pricing, and packaging purchased items, as well as processing payments
  • Replenishing stock
  • Processing special customer orders
  • Tracking ingredient expiry dates and arranging their use accordingly
  • Monitoring the visual appeal and the availability of baked goods on display
  • Maintaining a clean and tidy baked goods counter and performing other duties on request
  • Making cold drinks on request
  • Stored, labeled, and replenished supplies in compliance with food safety regulations.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.

Education

Berwick College
Berwick, VIC
11-2023

Bachelor of Law And Global Studies - Bachelor of Law And Global Studies

Monash University
Clayton, VIC
12-2028

Skills

  • Strong interpersonal and communication skills
  • Ability to manage multiple customer inquiries in a fast-paced environment
  • Proficient in operating point-of-sale (POS) systems and handling cash transactions
  • Excellent problem-solving and conflict-resolution abilities
  • Team collaboration
  • Time management
  • Excellent customer service and communication skills
  • Childcare and safety awareness
  • Meal preparation and household management
  • Multitasking
  • Approachable

Accomplishments

  • Consistently achieve High standards in all subjects.
  • Several Academic Excellence and Outstanding Attribution awards.
  • Awarded a Bronze Crescam in Year 8 (2018) for Respect and Integrity, Perseverance and Resilience, Personal Achievement.
  • Elected School Mentor in 2018, developing relationships with younger students.
  • Developing leadership skills, running small workshops, approachable and respectful.
  • Member of the Pakenham Basketball Association Representative U16 Team 2018 and 2019, U18 in 2020.
  • Member of the Dandenong Rangers Basketball Association Representative U18 Team 2021.

Personal Information

Date of Birth: 11/25/04

Hobbies and Interests

  • Fitness & Health
  • Current fashion
  • Spending time with family and friends
  • Spending time with pets and animals.

Timeline

Nanny

Stephanie Burgess
06.2023 - 01.2025

Retail Assistant

Bunnings Warehouse
01.2022 - Current

Bakery Assistant

Emerald Village Bakery
01.2021 - 01.2022

Retail Assistant

Harris Scarfe
11.2019 - Current

Berwick College

Bachelor of Law And Global Studies - Bachelor of Law And Global Studies

Monash University

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Emily Briscoe