EMILY BUTCHER
Calen,QLD
Summary
Reliable Student experienced in customer service, food preparation, cleaning, stock handling, and basic administration. Demonstrated proactive attitude and adaptability in learning new skills and managing daily challenges. Committed to pursuing a healthcare career while continuously developing skills to contribute to team success.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Junior Administration Worker
Blue River Landscaping and Recycling
Calen, QLD
12.2025 - Current
- Supported data entry, customer service, and office tasks to enhance operational efficiency.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Answered incoming telephone calls promptly and professionally., directed calls, and took messages.
- Managed paperwork and maintained a clean, organized office environment to promote productivity.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Organized work area at end of shift to ensure it is ready for next day's production run.
Junior Service Attendant
Calen Petrol
Calen, QLD
11.2023 - 09.2025
- Greeted customers warmly and assisted with inquiries to enhance overall shopping experience.
- Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
- Operated the cash register and handled payments.
- Processed cashier transactions and balanced register payments.
- Processed payments accurately using cash registers and credit card machines.
- Restocked shelves with new inventory to ensure product availability, rotated stock and put away stock orders.
- Restocked paper goods during shift to maintain supply levels. such as napkins, straws, cups throughout shift.
- Assisted with basic food preparation and followed food safety procedures.
- Completed cleaning duties and maintained a hygienic, organized store.
- Sanitized kitchen equipment at end of shift to meet health standards. at end of shift per health department standards.
- Trained new employees in store policies and procedures for effective onboarding. on store policies and procedures to ensure compliance and smooth onboarding.
- Maintained store cleanliness by sweeping floors, dusting shelves, cleaning windows, and organizing stockroom to create inviting environment.
Tyre Store – School Work Experience
Goodyear Autocare
Mackay, QLD
06.2025 - 06.2025
- Assisted with tire changes under staff supervision.
- Entered data and prepared invoices to support efficient billing processes.
- Assisted with customer enquiries, coordinated job bookings, and organized stock to improve service flow.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Followed workplace safety requirements and completed general cleaning tasks.
- Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction.
- Entered data, helped prepare invoices and assisted with basic computer tasks.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Volunteer
St Vincent de Paul
12.2022 - 02.2023
- Assisted customers with friendly service at donation center
- Greeted customers and maintained a clean, welcoming environment.
- Sorted and organized donated goods for display on St Vincent de Paul retail floor, enhancing shopping experience.
- Received and sorted donated goods and organised shelves.
- Sorted donated goods for St Vincent de Paul retail floor
- Priced donated items using store guidelines
- Stocked shelves and organized merchandise displays
- Transported donations efficiently between receiving and sorting areas to streamline processing.
- Folded clothing and prepared items for sale
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Provided support to community members by assisting with inquiries and resources.
- Assisted in fundraising efforts through event planning and engaging with potential donors.
Education
High School -
Calen District State College
Calen, QLDCertificate II - Skills for Work and Vocational Pathways
Calen District State College
Calen , QLDSkills
- Data management
- Office organization
- Document preparation
- Stock control and organization
- Office organization
- Customer service and communication
- Dependable learner
- Able to follow instructions and work in a team
- Able to follow instructions and work in a team
Certification
- Certificate II in Skills for Work and Vocational Pathways (FSK20119)
- Food Safety Certificate
Timeline
Junior Administration Worker
Blue River Landscaping and Recycling
12.2025 - Current
Tyre Store – School Work Experience
Goodyear Autocare
06.2025 - 06.2025
Junior Service Attendant
Calen Petrol
11.2023 - 09.2025
Volunteer
St Vincent de Paul
12.2022 - 02.2023
High School -
Calen District State College
Certificate II - Skills for Work and Vocational Pathways
Calen District State College