Summary
Overview
Work History
Education
Skills
Additionalinformation
Personal Information
Timeline
Generic

Emily Coombs

Sherwood,Australia

Summary

I am an outgoing student pursuing flexible casual employment with weekend and evening availability. My skills include flexibility, hardworking, keen to learn and being a positive team member. I am motivated, have good time management and organizational skills across various environments. Currently I am seeking entry-level opportunities to expand my skill set whilst facilitating company growth.

Overview

3
3
years of professional experience

Work History

Crew Coach

Hungry Jacks
01.2023 - Current
  • I have over four years experience at two different fast-food restaurant
  • Proven ability to learn quickly and adapt to new situations.
  • I have operated drive through services including taking orders, handling payment and food delivery in a prompt but friendly manner
  • I maintained clean dining areas, restrooms, and workstations by routinely sweeping, mopping, replenishing supplies and disposing of garbage
  • I worked with my team to maintain smooth operations and high standards of customer service during high volume rushes
  • Alongside that I have swiftly and professionally addressed any customers complaints, escalating to management when requested
  • I have also worked on the café section of this restaurant under stressful conditions whilst maintaining a friendly, professional and prompt manner
  • I have been awarded employee of the month for demonstrating outstanding communication and leadership skills
  • I am looking to leave the hospitality industry and enter retail, as it has always been a dream

Crew Trainer

Hungry Jack's
01.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Crew Member

McDonald's
08.2021 - 12.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Grade 12 -

Indooroopilly state high school
Brisbane, QLD

Skills

  • Coaching Techniques
  • Task Delegation
  • Feedback Delivery
  • Staff Motivation
  • Customer Service
  • Reliability and punctuality
  • Cash Handling
  • Customer Complaint Resolution
  • Guest Services

Additionalinformation

Spent three years playing a team sport and am quite comfortable working collaboratively., Given multiple leadership roles throughout schooling., Always organized and up to date with schoolwork and assessments., Achieved crew member of the month for keen work ethic and ability to complete tasks swiftly and professionally., 4pm-10pm, 4pm-10pm, 4pm-10pm, 2pm-10pm, 2pm-10pm, 6:00am-11pm, 6:00am-11pm

Personal Information

Date of Birth: 06/26/07

Timeline

Crew Coach

Hungry Jacks
01.2023 - Current

Crew Trainer

Hungry Jack's
01.2023 - Current

Crew Member

McDonald's
08.2021 - 12.2022

Grade 12 -

Indooroopilly state high school

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Emily Coombs