Summary
Overview
Work History
Education
Skills
Certification
Achievements
References
Timeline
Generic

EMILY FIRTH

Eyre,SA

Summary

Bright, bubbly and highly motivated individual possessing communication looking to join an organisation where I can grow both personally and professionally whilst utilising my skills of compassion, empathy and respect. I have a can-do attitude, willingness to learn and a personal goal to always strive for success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Trainee

TTP Newsagency
11.2020 - 01.2021
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Assisted in sales growth by effectively promoting products and suggesting suitable choices to customers.
  • Ensured a positive shopping experience for customers through active engagement and attentive assistance.
  • Contributed to processing stock and merchandise

VOLUNTEER: RETAIL TRAINEE

THE LIFELINE SHOP
11.2018 - 02.2019
  • Store maintenance: general cleaning and sanitization
  • Ensuring cleanliness of kitchen, bathrooms and workshop area
  • Sorting through various racks following company procedures
  • Greeting customers and answering calls in a welcoming manner
  • Unloading, organising and allocation of donations

OFFICE ADMINISTRATOR ASSISTANT/TRAINEE

ALETE HOMES, MAWSON LAKES
05.2018 - 08.2018
  • Photocopying, mail distribution, filing and data entry
  • Maintenance Board; management of bookings
  • Cost Trackers and Purchase Orders
  • Responded to customer enquiries via telephone and email
  • Office hygiene procedures: dishes, general cleaning and vacuuming

KITCHEN HAND

FASTA PASTA
06.2016 - 04.2017
  • Scrubbing all dishes and pans, rewashing via loading dishwasher
  • Maintaining a clean and sanitized work environment
  • Follow approved Occupational Health and Safety procedures
  • Preparing and serving starter and main meals

Education

High School Diploma -

Gawler And District College B-12
Gawler, SA
11.2016

Skills

  • Customer Service
  • Reliability
  • Time Management
  • Flexibility
  • Multitasking
  • Team Leader

Certification

Academic Excellence, Respect and Generosity

SLC Representative


2020 - Certificate III in Business Alffie

RTO Number: 41206

2023 - Certificate III in Individual Support Alffie

RTO Number: 41206 v 1220

Achievements

PATH EMPLOYABILITY SKILLS TRAINING - BLOCK 1 & 2

ELP - TEAM LEADER - STCSA FUNDRAISER 

JAN 2020 & MARCH 2020
• Appointed the role of Team Leader for the Block 1 Enterprise

•Employability Skills Training programs focusing on communication, teamwork, employer expectations developing job readiness skills

•Learning Project (ELP) coordinating a sausage sizzle fundraiser for Save The Children Fundraiser (Raised $200, received $300 in donations)


GAWLER & DISTRICT COLLEGE 

•YEAR 8 - YEAR 12 (2012-2016)

•Academic Excellence, Respect and Generosity
•SLC Representative

•Formal Comittee


Certificates:
•2020 - Certificate III in Business Alffie 

RTO Number: 41206
•2023-2024 - Certificate III in Individual Support Alffie 

RTO Number: 41206 v 1220

References

REFERENCES 

Ming 

TTP Newsagency 

Boss

Mobile: 0412342678

Store: (08) 8263 0198


Ben Harrold
National Joblink
SA Coordinator
Mobile: 0408 399 238


Sharon

The Lifeline Shop
Supervisor
Mobile: 0421 273 913


Deepti Dhal

Fasta Pasta
Manager - Co-owner
Mobile: 0425 811 757


Melissa Doolan

Character Reference

Mobile: 0403 906 702

Timeline

Retail Trainee

TTP Newsagency
11.2020 - 01.2021

VOLUNTEER: RETAIL TRAINEE

THE LIFELINE SHOP
11.2018 - 02.2019

OFFICE ADMINISTRATOR ASSISTANT/TRAINEE

ALETE HOMES, MAWSON LAKES
05.2018 - 08.2018

KITCHEN HAND

FASTA PASTA
06.2016 - 04.2017

High School Diploma -

Gawler And District College B-12

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EMILY FIRTH