Summary
Overview
Work History
Education
Skills
Licenses
References
Timeline
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Emily Hinchliffe

Marsden,QLD

Summary

I am a compassionate Disability Support Worker, well-versed in helping individuals living with disabilities. I am highly adaptable and bring several years of experience in task prioritisation and working within a team. I have good organisational skills with a hardworking mentality and caring approach.

Overview

9
9
years of professional experience

Work History

Disability Support Worker

Aruma
Logan, Queensland
10.2019 - Current
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Made beds, swept floors and sanitised surfaces to support activities of daily living.
  • Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
  • Transported clients to and from medical and mental health appointments with a company vehicle.
  • Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
  • Maintained organised filing system for client records, providing complete documentation of all interactions.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Administered medication to patients according to strict schedules.
  • Collaborated with other professionals to assess client needs.

Front End Cashier

Drakes Supermarkets
Regents Park, Queensland
10.2015 - 11.2018
  • Handled cash, card and gift card transactions for customer purchases.
  • Processed sales, returns and exchanges using POS register system.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Kept register terminal area and store clean and orderly.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Performed cash count-out at end of each shift and addressed all queries from customers.
  • Greeted customers promptly and responded to questions.

Education

Certificate III in Retail Operations -

Drakes Supermarkets
09.2016

Diploma in Child, Youth And Family Intervention

Devange Training
Brisbane, QLD
11-2024

Therapeutic Crisis Intervention -

Aruma
08-2022

Trauma And Attachment -

Aruma
05.2023

First Aid -

First Aid Pro
06.2022

CPR -

First Aid Pro
06-2024

Skills

  • Progress Documentation
  • Time Management
  • Risk Assessments
  • Independent Living Support
  • Emotional Support
  • Personal Care
  • Relationship Building
  • Honest and Ethical
  • Cooperative Attitude
  • Detail-Oriented
  • Problem-Solving

Licenses

  • Working With Children check (08/2027)
  • NDIS Screening check (08/2027)
  • Australian Police Check (issued 02/2023)

References

Rebeca Gal

Former Health and Safety Representative and colleague at Aruma

0431 469 535

rebeca.gal@outlook.com

Tammy Falwasser 

Former colleague at Aruma

0402 467 950

tammyd70gmo@gmail.com

Sandra Garnham 

Previous service leader at Aruma

0447 560 643

sandra.garnham@aruma.com.au

Timeline

Disability Support Worker

Aruma
10.2019 - Current

Front End Cashier

Drakes Supermarkets
10.2015 - 11.2018

Certificate III in Retail Operations -

Drakes Supermarkets

Therapeutic Crisis Intervention -

Aruma

Trauma And Attachment -

Aruma

First Aid -

First Aid Pro

CPR -

First Aid Pro

Diploma in Child, Youth And Family Intervention

Devange Training

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Emily Hinchliffe