Emily Ledgard
Thornlands
Summary
Retail Assistant Manager with 8 years of relevant leadership experience, a genuine passion for customer service and developing relationships. Demonstrated background in delegating tasks, delivering performance feedback and guidance with a positive and empowering approach. Dedicated to ensuring the upmost satisfaction for customers. As well 3 years of experience in makeup services for formals, weddings and special occasions. Strong communication skills and knowledge of makeup products and trends. Excellent reputation for meeting client requests and expectations. Experienced in executing social media strategies across social platforms.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Assistant Manager
Nextra Capalaba Park News
06.2017 - 03.2025
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
- Trained and developed new employees for ease of transition into team.
- Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
- Exhibited excellent people skills during interaction with employees and customers.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Filled, maintained and rotated products and displays to create attractive arrangements, promote customer interest and drive sustained sales.
Makeup Artist
Self Employed
02.2017 - 02.2021
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired look.
- Used social media platforms to promote salon and services.
- Developed loyal following of clients by providing high-quality services.
- Scheduled onsite and offsite makeup appointments for clientele.
- Sanitized makeup tools to avoid spread of infection.
Education
High School Diploma -
Cleveland District State High School
Cleveland, QLD11-2018
Skills
- Staff training and development
- Business development
- Merchandise display
- Store operations
- Goal setting and achievement
- Cash handling
- Computer efficiency
- Content creation
- Social media strategy
Certification
- Certifcate II in Retail Cosmetics, Australian Academy of Cinemagraphic Makeup - 2017
- Diploma of Screen and Media, Australian Academy of Cinemagraphic Makeup - 2018
- Certificate III in Nail Technology, The French Beauty Academy - 2020
Timeline
Retail Assistant Manager
Nextra Capalaba Park News
06.2017 - 03.2025
Makeup Artist
Self Employed
02.2017 - 02.2021
High School Diploma -
Cleveland District State High School
Similar Profiles
ALLYSA FABIANALLYSA FABIAN
Level 3 Retail Assistant/LPO Operator at Nextra News agency / Australia Post OfficeLevel 3 Retail Assistant/LPO Operator at Nextra News agency / Australia Post Office
Amelia HoneymanAmelia Honeyman
Retail Sales Assistant at Nextra News Agency Sunshine PlazaRetail Sales Assistant at Nextra News Agency Sunshine Plaza
Halle K. JonesHalle K. Jones
Duty Manager Supervisor at The Coffee Club Capalaba ParkDuty Manager Supervisor at The Coffee Club Capalaba Park
Kylie DawsonKylie Dawson
Assistant Venue Manager / Duty Manager at ALH Group & Australian Venue Co.Assistant Venue Manager / Duty Manager at ALH Group & Australian Venue Co.
Phil STEELPhil STEEL
HC Driver at Forgate ContractingHC Driver at Forgate Contracting