Emily Lee
Manning,WA
Summary
Dynamic Remedial and Sports Massage Therapist with a proven track record at Regenerative Bodywork Remedial and Sport Massage, enhancing customer satisfaction through exceptional service and advanced massage techniques such as dry needling, trigger point therapy and soft tissue release. Effective treatment in pain reduction/management and injury prevention, significantly reducing client's pain reoccurrence. Skilled in business management and customer consultation, consistently prioritizing client needs, satisfactions and outcomes.
Overview
18
18
years of professional experience
Work History
Remedial and Sports Massage Therapist
Self-employeed
07.2015 - Current
- Provide treatment and relief for client's symptoms
- Reduced injury occurrence among clients by educating them on proper body mechanics, stretching techniques, and muscle strengthening exercises.
- Educated athletes on the importance and benefits of regular sports massage therapy as part of their overall training regimen.
- Improved client athletic performance by providing targeted sports massage therapy sessions.
Customer Service Coordinator
United Microelectronics Corporation
08.2006 - 10.2008
- Responded to US customer needs through competent customer service and prompt problem-solving.
- Managing customer's account, PO, products and delivery schedules to ensure timely delivery of products to customers.
- Liaise with internal team alongside with the managers, engineers to delivery customer's engineering and logistical requirement
Education
Advanced Diploma - Naturpathy
Switch On Health
Brisbane, QLD08.2025
Diploma - Remedial Massage
Challenger Institute of Technology
Perth, WA06.2015
Master - International Business
Curtin University
06.2013
Skills
- Customer Consultation
- Pain Management Strategies
- Injury Prevention Strategies
- Advanced massage techniques
- Deep Tissue Massage
- Business Management
- Continuing education
- Treatment Planning
- Customer Service
Tennis, gym, cycling, hiking, cooking, health and wellness
I enjoy my sports and any outdoor activities. Being active is important for my mental health.
When I am home, I love spending time in the kitchen cooking or baking. Other times I enjoy learning, anything from health and wellness to self-development.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Remedial and Sports Massage Therapist
Self-employeed
07.2015 - Current
Customer Service Coordinator
United Microelectronics Corporation
08.2006 - 10.2008
Advanced Diploma - Naturpathy
Switch On Health
Diploma - Remedial Massage
Challenger Institute of Technology
Master - International Business
Curtin University
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