Emily Phillipson
Summary
Proven performer at Rosedale IGA, adept in cash handling accuracy and leading teams to exceed customer service goals. Demonstrated expertise in store organization and merchandise display, ensuring optimal stock levels and minimal wastage. Excelled in enhancing store presentation and training peers, significantly improving operational efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Junior Retail Assistant
Rosedale IGA
Rosedale, VIC
03.2022 - 03.2024
- Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
- Handled merchandise returns efficiently while adhering to company policies and maintaining customer satisfaction.
- Collaborated with team members to achieve daily objectives and maintain a positive work environment.
- Managed inventory, ensuring optimal stock levels and minimal product wastage.
- Enhanced store presentation with regular cleaning, organization, and maintenance tasks.
- Conducted routine price checks for accuracy, minimizing pricing discrepancies on the sales floor.
- Assisted in training new employees, sharing best practices for success as a Retail Assistant within the company framework.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Skills
- Cash Handling Accuracy
- Store maintenance
- Merchandise Display
- Stock replenishment
- Customer Service
- Customer Assistance
- Reliable and Responsible
- Store Organization
- Team Leadership
Timeline
Junior Retail Assistant
Rosedale IGA
03.2022 - 03.2024