Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Emily Pritchard

Snake Valley,VIC

Summary

I'm a warm, reliable, and motivated individual who takes real pride in my work. With a strong work ethic and a positive, can-do attitude, I enjoy staying organised, keeping things running smoothly, and supporting others—whether that's as part of a team or working independently. I’m especially passionate about roles in healthcare administration, where I can make a meaningful difference by helping people access the support they need. I’m known for being honest, dependable, and always eager to learn and grow. No matter the task, I’m committed to delivering high-quality results with care and consistency.

Overview

3
3
years of professional experience

Work History

Administration & Support Assistant

Enable Living Supports (ELS)
Ballarat, Vic
07.2024 - 09.2025
  • Provided administrative support to enhance client care and service delivery.
  • Assisted team members with scheduling and coordinating client appointments
  • Maintained office cleanliness and adhered to cleaning routines
  • Completed weekly roster checks and allocations for NDIS Audits
  • Managed documentation and maintained accurate records for client services
  • Facilitated communication between clients, staff, and external agencies
  • Supported clients in accessing community resources and support services
  • Monitored incoming emails and responded accordingly in a timely manner
  • Provided telephone support to customers, responding to queries in a professional manner
  • Answered phone to respond to questions and route callers to appropriate support worker

Front of Bakery

1816 Bakehouse & Cafe
Ballarat, Vic
02.2025 - 05.2025
  • Stocked shelves with fresh baked items, ensuring proper rotation of products
  • Provided exceptional customer service, addressing inquiries about products and ingredients
  • Maintained a clean and sanitary work area throughout the day
  • Cash handling via POS system and EFTPOS transactions
  • Assisting with opening and closing of the bakery as required
  • Demonstrated ability to work in a fast-paced environment

Assistant Horse Trainer & Care Assistant

Debra Bentley - Horse Breeder/Owner
, Vic
01.2023 - 11.2024
  • Before Debra passed away I was assisting with;
  • Young horses groundwork and developing their abilities
  • Communicated with horse owners about their progress
  • Treated and cared for horses with compassion and professionalism

Education

Certificate II Agriculture

Federation University Australia
VIC
12-2024

Skills

  • Administrative support
  • Customer service
  • Ability to prioritise tasks
  • Time management and organisational skills
  • Communication skills
  • Record keeping
  • Appointment scheduling
  • Cleaning and workplace maintenance

Affiliations

About Me:
I grew up on a property in Snake Valley, where my love for horses began at just four years old. I spent my childhood riding and learning through Pony Club, which laid the foundation for my lifelong passion. As I got older, I discovered Sporting Horse Australia and quickly found my heart in barrel racing. Over the past three years, I've been proud to achieve and still hold multiple Australian and National titles in both Sporting Horse Australia (SHA) and the Australian Barrel Horse Association (ABHA). Horses have shaped who I am—teaching me dedication, resilience, and the joy of chasing your passion.

Timeline

Front of Bakery

1816 Bakehouse & Cafe
02.2025 - 05.2025

Administration & Support Assistant

Enable Living Supports (ELS)
07.2024 - 09.2025

Assistant Horse Trainer & Care Assistant

Debra Bentley - Horse Breeder/Owner
01.2023 - 11.2024

Certificate II Agriculture

Federation University Australia
Emily Pritchard