Emily Kirke
Queensland X-ray
Townsville
2
years of professional experience
1
Certification
A motivated hard-worker that has demonstrated experience in customer service, cash handling, manual handling, Computer skills, customer care. Proven to be approachable, fast learner & works well in both a leadership and team member role. Follows instructions and works well unsupervised is also highly reliable and flexible. Looking for an opportunity to learn and develop new skills as well as apply current skill sets. Seeking a casual job role to improve a balanced lifestyle in and outside of work.
Work History
Medical Administrator
3 Years 3 Months- Manage inbound and outbound calls, ensuring clear, professional communication
- Review and process incoming referrals and requests, ensuring timely and accurate follow-up
- Schedule and coordinate patient appointments for diagnostic procedures, including MRIs, ultrasounds, X-rays, CT scans, and PET scans
- Maintain and update patient health records in compliance with industry standards
- Optimise patient management workflows for efficiency and accuracy
- Address patient enquiries and provide high-quality care and support
- Facilitate communication between patients, visitors, and medical staff
- Process and submit DVA and WorkCover claims, ensuring accurate documentation
- Oversee receivables and payables, maintaining accurate financial records
- Manage the upkeep and operations of the medical office, ensuring a functional and organised environment
- Cleaning of floors, windows, toilets, offices and storerooms shelves
- As Site Supervisor I responded to emails, did stocktake and rosters (Eaton services)
Education
Year9 to12
Year6 to8
Skills
Highly adaptable and resilient
Excellent problem solving & conflict resolution skills
Exceptional written and verbal communication skills
Exemplary attention to detail & accuracy skills
Extremely self-motivated and proactive
Passion to learn & excel
Certification
Certificate II in Information, Digital Media & Technology through Northern Beaches State High School.
Hobbies and Interests
Camping, Motor bikes, Swimming, Fishing
Accomplishments
- Leadership: Awarded sports captain for Ravenshoe State Primary School with proven experience in organization for sport events.
- Customer service: First point of contact & counter customer service for school events including bake sales, tuckshop, school breakfast club, and charity fund raisers.
- Cash handling: Manage cash box & exchange at all bake sales, tuckshop, school breakfast club, and charity fund raisers.
- Communication: Articulate & an effective communicator with experience in leadership speaking as sports captain for sports events.
- Punctual & Reliable: Arrives early to school & volunteer events with90/100 attendance days for school in2019 with all absent days medically accounted for.
Timeline
Medical Administrator
Queensland X-ray
07.2023 - CurrentRead More
Eaton Services & Coles services
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Ravenshoe State Primary School
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Northern Beaches State High School
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