Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Accomplishments
Timeline
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Emily Kirke

Townsville

Summary

A motivated hard-worker that has demonstrated experience in customer service, cash handling, manual handling, Computer skills, customer care. Proven to be approachable, fast learner & works well in both a leadership and team member role. Follows instructions and works well unsupervised is also highly reliable and flexible. Looking for an opportunity to learn and develop new skills as well as apply current skill sets. Seeking a casual job role to improve a balanced lifestyle in and outside of work.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Administrator

Queensland X-ray
07.2023 - Current
  • Manage inbound and outbound calls, ensuring clear, professional communication
  • Review and process incoming referrals and requests, ensuring timely and accurate follow-up
  • Schedule and coordinate patient appointments for diagnostic procedures, including MRIs, ultrasounds, X-rays, CT scans, and PET scans
  • Maintain and update patient health records in compliance with industry standards
  • Optimise patient management workflows for efficiency and accuracy
  • Address patient enquiries and provide high-quality care and support
  • Facilitate communication between patients, visitors, and medical staff
  • Process and submit DVA and WorkCover claims, ensuring accurate documentation
  • Oversee receivables and payables, maintaining accurate financial records
  • Manage the upkeep and operations of the medical office, ensuring a functional and organised environment

Eaton Services & Coles services
  • Cleaning of floors, windows, toilets, offices and storerooms shelves
  • As Site Supervisor I responded to emails, did stocktake and rosters (Eaton services)

Education

Northern Beaches State High School
01.2021

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Ravenshoe State Primary School
01.2017

Skills

  • Highly adaptable and resilient
  • Excellent problem solving & conflict resolution skills
  • Exceptional written and verbal communication skills
  • Exemplary attention to detail & accuracy skills
  • Extremely self-motivated and proactive
  • Passion to learn & excel

Certification

Certificate II in Information, Digital Media & Technology through Northern Beaches State High School.

Hobbies and Interests

Camping, Motor bikes, Swimming, Fishing

Accomplishments

  • Leadership: Awarded sports captain for Ravenshoe State Primary School with proven experience in organization for sport events.
  • Customer service: First point of contact & counter customer service for school events including bake sales, tuckshop, school breakfast club, and charity fund raisers.
  • Cash handling: Manage cash box & exchange at all bake sales, tuckshop, school breakfast club, and charity fund raisers.
  • Communication: Articulate & an effective communicator with experience in leadership speaking as sports captain for sports events.
  • Punctual & Reliable: Arrives early to school & volunteer events with90/100 attendance days for school in2019 with all absent days medically accounted for.

Timeline

Medical Administrator

Queensland X-ray
07.2023 - Current

Eaton Services & Coles services

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Ravenshoe State Primary School
Certificate II in Information, Digital Media & Technology through Northern Beaches State High School.

Northern Beaches State High School
Emily Kirke